santander flexible isa 3.5pc coming off sale

ctdctd

curlygirl1971 wrote: »

Ring back - you must have got through to someone who didn't know what they were talking about. I called the Santander number that Essexmate posted yesterday

Nope - just phoned again. First question was is it for this or next year? When I said next year, computer said no. Queried this and they said they had stopped opening for next year on Friday ready for the new 3.2% rate version.

Oh well

curlygirl1971

That's really wierd......they asked me same questions and confirmed I would be getting 3.5%. I don't really know their call centre set up - perhaps we spoke to different departments.

Anyway - sorry you've not been able to do it

andyroberts_2

ctdctd wrote: »

Nope - just phoned again. First question was is it for this or next year? When I said next year, computer said no. Queried this and they said they had stopped opening for next year on Friday ready for the new 3.2% rate version.

Oh well

I phoned up around the same time as you and got one. I find this strange.
Just keep trying?

Sam37

Yes, this is really weird I am absolutely positive they said 3.5% yesterday..

andyroberts_2

gunmaker wrote: »

The Flexible ISA @ 3.5% doesn't allow transfers in, they're for new money only. I assume that means transfers from other A&L ISAs too.

Yes I rambled a little.
Transferred my existing Issue 3 into an Issue 6. Already filled this years allowance.
Opened the 3.5% flexible today for next year.
Will run them side by side. Will add the 5.1k allowance to the 3.5%.

It is a shame they don't allow transfers in but I might as well maximise it all by new money in that and existing in the Issue 6. Seems the most logical.

andyroberts_2

Sam37 wrote: »

Yes, this is really weird I am absolutely positive they said 3.5% yesterday..

Very.

My phone call went like this.
'Can I open the 3.5% flexible Isa on the phone'.
'Yes - this year or next'
'Next'

Then it was all done.

At no point was anything less than 3.5% mentioned and at no point was it questioned.

You have me questioning now what they hell I have opened! Probably entered the phone number wrong and just bought a pension or something!

Sam37

andyroberts wrote: »

Very.
Probably entered the phone number wrong and just bought a pension or something!

:rotfl:

Oh dear, don't mind the 3.2%, but now you get me worried

ctdctd

andyroberts wrote: »

Very.

My phone call went like this.
'Can I open the 3.5% flexible Isa on the phone'.
'Yes - this year or next'
'Next'

Then it was all done.

Same questions - third go - different person. Still not able to open now for next tax year.
Giving up now!

andyroberts_2

Out of interest do you have any kind of existing account with Santander?
I do - maybe it was easier as they just had to read the t&c and not go through all my personal details?

ctdctd

andyroberts wrote: »

Out of interest do you have any kind of existing account with Santander?
I do - maybe it was easier as they just had to read the t&c and not go through all my personal details?

Yep, have a current account with them but didn't get that far.