Avon Hints and Tips (Part 4)

amandaj67

aureol212 wrote: »

Hi amanda, log into your account, and go to my account, drop down the menu and you should see replacements.

Click on this, find the invoice that you ordered these items on, scroll down the list until you find the item, input the quantity missing, and request the same item again on the right hand side, and then you can request immediate replacements for them.

Avon will advise you it is 5-7 days for delivery. Sometimes you get them a lot quicker!

Then you need to return the incorrect items to Avon with your next delivery.

thanks aureol, have sorted & ordered immediate delivery

cattyfingers

aureol212 wrote: »

Yes you are right cattyfingers, you don't earn discount on demo items as they are already discounted.

Yes they do count towards MOV/HOV.

thanks, do samples count towards mov as well as im planning on getting quite a few.

claregre

cattyfingers wrote: »

thanks, do samples count towards mov as well as im planning on getting quite a few.

Yes, anything you buy from HT (including samples and stationery) counts towards your MOV including your brochures.

You might want to wait re samples as if you get MOV for the first two camps and submit your orders online, you'll get some make up samples at least. It is also worth waiting until samples are they are buy 2 get one free.

Aesop

cattyfingers - samples do too, but I would hold off buying any at the moment. Avon has a new incentive where you will get free samples if you do certain things. I am just going to go and check blurb as still have not received the inserts for my team. Not that many of them do anyway.

Aesop

claregre wrote: »

Ref recharges, I think I am due to be recharged today for items if Avon reckon they have not received them. My account balance is still zero, so hopefully it has worked itself out.

Otherwise, there will be screams from Nottingham if I find out that by tomorrow they have decided to recharge me for them.

Grr.

I need to find the paperwork so I can email them with both barcodes and tell them they were definitely returned.

claregre

Yes I will have no probs with the returns I just did as I got the driver to take them and he signed my copies of the returns form, but the first one I did I posted myself through the post office so I am just praying that that one is OK. They stamped my copy of the returns form, but it still didn't feel quite as certain as sending it with the driver!!

Aesop

I sent both mine with the courier, but it was a different one to my usual guy, and I am sure last time this happened it was because I had given the box to a different courier.

Well I must find the paperwork so can email the barcodes... if only you could see my paperwork.....

claregre

No thanks - I can see mine, and that's enough for me!!!!

Gloversgirl

Does anyone else use Loyalty cards for their customers? if so, does anyone have templates or give me ideas on it.

thanks

lozza1985

I don't have loyalty cards as such - on the bottom of the letters I give my customers telling them the day & time slot I'm deliverying and reminding them off the their order amount, I have on the bottom 6 stars and color in on the computer depending on how many orders they are up to. I have a bit of a blurb with the stars: To reward our customers, we have introduced the Reward Stars scheme, where for every 6 orders you place with us, you will receive a FREE MYSTERY GIFT! Your Reward Star Level is currently: