Avon Hints and Tips (Part 4)

vicky242a

Hi Lucyclare,

Could I please have a flyer for the new Fergie perfume? I am about to embark in my first drop of my first campaign and really need all the help I can get..

Thanks
V

Aesop

Twitter is not that hard to use, easier than Facebook in a way, Not been back long, so might try to PM you tomorrow with details

ahh never thought about following eddie izzard. That was amazing what he did! should have been on BBC1 though not hidden away on bbc3.

lucyclare

vicky242a wrote: »

Hi Lucyclare,

Could I please have a flyer for the new Fergie perfume? I am about to embark in my first drop of my first campaign and really need all the help I can get..V

Email me with your addy and I will happily forward on to you.

[EMAIL="lucyclare73@hotmail.co.uk"]lucyclare73@hotmail.co.uk[/EMAIL]

cattyfingers

hi all. Im just wondering how long after the deadline date for orders do the orders actually get delivered, and do you get an e-mail or something to let you know when theyve been dispached??

also one item was out of stock and my invoice says it will be dispached when available so does that mean it will come seperatly at some time or will it come say with another order

Money_maker

Your SL should let you know when you can expect delivery. I have to submit orders by 10pm on the tuesday and the delivery arrives the following monday. You dont get a despatch confirmation (the delivery dates for the new few campaigns are on your invoice) but you can look up despatch dates - check under 'my orders' order and delivery dates.

Usually OOS items arrive with your next order (if available by then).

HTH

Elliebee_2

Yes, you'll be able to get a list of all your order & delivery dates to the end of the year from your ASM (sales manager) and it's always the same pattern. Mine is order Thursday (although I usually put mine in on the Wednesday evening) and it arrives the following Wednesday - HTH

My turn for a little rant now I'm probably just being a grumpy old woman, but does anyone else get fed up with customers saying 'oh, but I don't like to do that' when you tell them they can try a product and return it if they don't like it? I feel like screaming at them 'you silly woman, can't you see its to my advantage to have a happy customer rather than one who'll tell all her friends that Avon is rubbish' :mad: Realistically, it must be factored into the price anyway

Sorry - I'll get back in my box now

yummymummy85

Hi everyone, I was just wondering how much leeway we have with putting our orders in? I normally have to put mine in by 10pm on a Thursday but the next order that's due in I'm going to be away on the Tuesday, Wed and Thurs of that week. Will I be able to submit the order on the Friday morning or do I need to put it in super early?

melvis

yummymummy85 wrote: »

Hi everyone, I was just wondering how much leeway we have with putting our orders in? I normally have to put mine in by 10pm on a Thursday but the next order that's due in I'm going to be away on the Tuesday, Wed and Thurs of that week. Will I be able to submit the order on the Friday morning or do I need to put it in super early?

You can put it in a day late but it will probably delay your delivery. If you have an ASM I'd let her know you'll be inputting it late as mine has kittens if you're late, she starts paniccing around 8pm on order night if you haven't submitted yet and emails you :rotfl::rotfl: i submit mine about 9.55pm just to tease her :rotfl::rotfl:

MarsdenCuckoo

Elliebee wrote: »

does anyone else get fed up with customers saying 'oh, but I don't like to do that' when you tell them they can try a product and return it if they don't like it? I feel like screaming at them 'you silly woman, can't you see its to my advantage to have a happy customer rather than one who'll tell all her friends that Avon is rubbish' :mad: Realistically, it must be factored into the price anyway

I don't get annoyed, just override them and tell them I'll order it for them anyway..... Sometimes I add how easy it is to return goods and no costs involved, etc. etc. and they seem persuaded. I get the impression that maybe their previous rep. hasn't offered that 'service' i.e. probably because they can't be bothered, but I tell my customers that I do it all the time (and for products for myself too). "Am like a kiddy in a sweet shop trying everything I fancy....", "am like a 'mobile M&S' " "honestly, I'd much rather you try it and send it back than not order it at all..." are all things I find myself repeating over and over.

Did have one newbie, who asked me specifically to order a lipstick sample in a certain colour. I overrode her and said it was better to order the full size product and just send it back if no good but she said she wanted to try it on her lips and she - quote: "obviously can't send it back if I do that". Doh... "Yes" I replied "you can even use it for a month or so to see how you get on with it and if you don't like it then you can still send it back for a full refund". How can they possibly refuse to order it then? :rotfl: (Apart from that a sample costs me money!)

MarsdenCuckoo

cattyfingers wrote: »

hi all. Im just wondering how long after the deadline date for orders do the orders actually get delivered, and do you get an e-mail or something to let you know when theyve been dispached??

It's usually approx. a week. My deadline for ordering is Friday 10pm but orders always arrive just after 8 am on Thursday (despite Avon confirming that my deliveries should arrive Friday).

Once you can read the details of your invoice on line then you should be able to verify with the carrier the date and approx. time of delivery. Once you've had your first delivery then they'll all be the same and, of course, the forward delivery dates are quoted on the covering note with your invoice.