Excessive postage etc

jennyjelly

GabbaGabbaHey wrote: »

My initial posting was a direct (annd so far unanswered) question to the OP

So how much do you think that you should have paid?

Remember to include:
1) The actual cost of postage
2) The cost of the packaging material used
3) The cost (petrol or bus fare) of transporting the item to the Post Office
4) The salary paid to his staff for their time taken to package the item and transport it to the Post Office (you can use Minimum Wage when calculating this)
5) The salary paid to his staff for their time taken to respond to a Buyer (this means you!) who disputes a charge which they had formerly agreed to

How much does that come to, before you accuse him of being a "cheat"?!

Sorry, I thought my previous post made this clear. When I sell I allow about 50p for packaging & time, or more if the item is very large (this one isn't). I'll itemise the reason for my annoyance to answer your points above.

1) The actual cost of postage - £2.14
2) The cost of the packaging material used - a piece of bubble wrap and a plastic bag? Maybe 40p? 50p tops.
3) The cost (petrol or bus fare) of transporting the item to the Post Office - It wasn't sent recorded and postage was printed from Paypal. There are postboxes within walking distance of most people. Personally if I need to use a PO i call in on my way to or from somewhere.
4) The salary paid to his staff for their time taken to package the item and transport it to the Post Office (you can use Minimum Wage when calculating this) and 5) The salary paid to his staff for their time taken to respond to a Buyer (this means you!) who disputes a charge which they had formerly agreed to - Private seller, not a business.
How much does that come to, before you accuse him of being a "cheat"?! - £3.50 (and that's being generous) which was the charge the seller has since said he meant to charge.

Whichever way you slice it this postage was over the top.

Any before you accuse me of being mean it's NOT about £3, it's about people who don't behave properly or honourably on ebay. I sell things too and don't behave this way.

triticale

I can see both sides of this.

When I was a seller, I occasionally underestimated the postage cost and ended up losing out.

After this, I tried to make sure I quote enough to cover, a couple of time the postage ended up being less. On two occasions I partially refunded the difference without being asked.

HOWEVER, I would probably be a bit p*ssed off if a buyer demanded I did this. Ebay and Paypal fees eat enough (miniscule) profit up without buyers being petty over a couple of quid extra postage. This is one of the reasons I no longer sell on ebay.

As a buyer, I might huff and puff to myself a bit about the extra paid, but would'nt even consider asking the seller for a partial refund. I would have left it alone as I agreed to the postage before bidding.

In my opinion, you have (perhaps inadvertantly) made yourself a mountain out of a molehill here.

jennyjelly

triticale wrote: »

I can see both sides of this.

When I was a seller, I occasionally underestimated the postage cost and ended up losing out.

After this, I tried to make sure I quote enough to cover, a couple of time the postage ended up being less. On two occasions I partially refunded the difference without being asked.

HOWEVER, I would probably be a bit p*ssed off if a buyer demanded I did this. Ebay and Paypal fees eat enough (miniscule) profit up without buyers being petty over a couple of quid extra postage. This is one of the reasons I no longer sell on ebay.

As a buyer, I might huff and puff to myself a bit about the extra paid, but would'nt even consider asking the seller for a partial refund. I would have left it alone as I agreed to the postage before bidding.

In my opinion, you have (perhaps inadvertantly) made yourself a mountain out of a molehill here.

As a seller I have also underestimated in the past, and I have refunded excessive postage without being asked.

I didn't ask for a refund in this case, just politely pointed out that I was unhappy with the grossly excessive postage that I had paid. A polite apology and offer of even a small refund would have satisfied me, but neither were offered and this seller was hostile and defensive which is why it has become 'a mountain out of a molehill'.

I'll say again - this is NOT about £3, it's a reaction to a very bad seller.

George666

jennyjelly wrote: »

Seller has confirmed it was posted on Monday 8th.

Now accusing me of extortion (I haven't made any threats or even hinted at low fb etc, no mention whatsoever).

Hi send the seller a message using ebays messaging system not via email clearly stating that you were unhappy with this transaction but that you do not want a refund of any kind and you now consider the matter closed as he is impossible to deal with and that you do not wish to hear from him again ever for any reason then ignore any further messages he sends you.
Word the message like this keep it short and do not mention feedback at all.
Then leave this idiot the negative feedback he rightly deserves and 1 star on all ratings and move on.
This way if he complains to ebay your last message delivered by ebays own messaging system clearly stated you wanted no money from him for any reason and that you were just stating you were unhappy with this transaction but you consider the matter closed so they will see you are not trying to extort money from him using feedback and your feedback will not be removed from his account.

pseudopensioner

I might have considered bidding on this item 220550398223 but not with £40 for 2nd Class Royal Mail.

No, I'm not thinking of getting married:eek:

George666

pseudopensioner wrote: »

I might have considered bidding on this item 220550398223 but not with £40 for 2nd Class Royal Mail.

No, I'm not thinking of getting married:eek:

Hi dress has been reported along with the comment "£40 for standard second class post a bit much is it made of lead?"

soolin

George666 wrote: »

Hi dress has been reported along with the comment "£40 for standard second class post a bit much is it made of lead?"

I rarely report excessive chargers as most of them fall by the way side anyway, but I have reported that one, blatant or what!

George666

soolin wrote: »

I rarely report excessive chargers as most of them fall by the way side anyway, but I have reported that one, blatant or what!

Same here but this was so blatant I thought I must report it.

pseudopensioner

I reported it a couple of days ago but nothing happened. Maybe a few more reportings will add weight.

jennyjelly

Just for the hell of it I emailed this to the seller of the dress with £40 postage:

Hi. Just wanted to confirm the postage on this -
should it read £4? Thanks.

He sent the reply:

oh b u g g e r!!!!!! !! no. thanks for bring ing that to my attention!

Blatant or what!