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Expired Samsung B3310 £34.95, recyle via Tesco for £60 plus 200 cc

1151618202129

Comments

  • sinw
    sinw Posts: 7,771 Forumite
    I sent mine on 10th n not heard nething yet, i did put in a note saying i wont accept ne thing lower than quoted price...........
    SIMPLES!
  • i was silly enough not to send it recorded, lets just hope they don't say they lost it!
  • sinw
    sinw Posts: 7,771 Forumite
    Yeah me too, i know Tesco too well, I wasnt taking the risk. Do u knw how long they got to advise/confirm us re payment etc..... They better not put mine through at 50 points cos i will go balistic...
    SIMPLES!
  • simon_says_3
    simon_says_3 Posts: 184 Forumite
    edited 15 February 2010 at 6:10PM
    sinw wrote: »
    Yeah me too, i know Tesco too well, I wasnt taking the risk. Do u knw how long they got to advise/confirm us re payment etc..... They better not put mine through at 50 points cos i will go balistic...
    btw i said i DID NOT send it recorded, which i thought was silly for sending £120 worth of phones.

    They should send an email once they receive the phone/s. Also in their T&C it says:
    If you have chosen Tesco Gift Card as your reward, you will receive these in the post within 10 working days of your mobile being received for recycling.

    I havnt reveived the email to say they received it yet. I may have to call them tommorow?
  • sinw
    sinw Posts: 7,771 Forumite
    i'd give them the 10 days meself, dont want too put ideas un there heads n customer services are generally puzzled to say the least.......... just let them get on wiv it
    SIMPLES!
  • kemo_2002
    kemo_2002 Posts: 1,507 Forumite
    im a little worried now:cool:
  • sinw
    sinw Posts: 7,771 Forumite
    just sit tight, if everyone rings them it will just draw attention to the fact, just let it happen 4 week.......
    SIMPLES!
  • kemo_2002
    kemo_2002 Posts: 1,507 Forumite
    yesh, posted them fri, will re-evaluate this coming friday
  • dollywops
    dollywops Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Emails received as follows:-

    [FONT=&quot]Dear Mrs

    Your reference number: ********

    Thank you for choosing to recycle your phone(s) with Tesco Mobile Recycling.
    We'd like to confirm that we have received the following mobile phone(s):


    Phone #1
    Mobile received: Samsung B3310
    Value of mobile: £60.00 and 200 Green Clubcard Points.


    You will receive a Tesco Gift Card worth £60 within the next 14 days.

    You will also receive 200 Green Clubcard points, which will be credited within the next 28 days.

    If you have any questions, please contact customer care at [EMAIL="support@tescomobilerecycle.com"]support@tescomobilerecycle.com[/EMAIL],
    or call us on 0845 002 0895 (Calls cost up to 4ppm from a BT landline, other providers vary, calls may be recorded).

    Thank you for recycling,

    The Tesco Telecoms Team

    I sent my phones, individually, by recorded delivery on Thursday.

    Hope this helps those of you who might be worried.


    [/FONT]
  • I think I am going to put the chip and its £10 credit on ebay, as I'm not on Vodaphone. Do I have to open the pack and put the sim in a phone to find out if they have added the credit, or do I just assume they have added it?

    Thanks All.....
This discussion has been closed.
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