Report Bank Charges successes and failures

Little_Mo_70

s_powers wrote: »

Hi all,

Does anybody know which address I should be sending my Santander reclaim to? Apologies if it's already been posted can't seem to find an answer anywhere.

Thanks in advance

Got this off their website, think it's ok


Complaints
Santander UK PLC
PO Box 1125
BRADFORD
BD1 9PG

Little_Mo_70

badbarclays wrote: »

Hello, i have followed the letters and advice posted within this website to reclaim over £800 including interest of bank charges. Initially going to Barclays, who said they were not going to refund the charges and then the Ombudsman. Who also said that the charges are fair and are not going to be refunded due to the high court ruling in 2009 etc etc. Having gone to Barclays and the Omsbumans I feel like my time and efforts have been wasted. Has anyway else hit two brick walls like mine, and if so what is the next step, if there is one? Any advice would be really appreciated.

Kind regards
Unhappy customer! :mad:

They are both 'technically' right I'm afraid. You can only base a claim on financial hardship since the court ruling. Or perhaps clerical error if the bank genuinely made mistakes etc.

You would have no luck by taking the next step which would be going to court because the law has stated that the charges are not unfair

s_powers

Little_Mo_70 wrote: »

Got this off their website, think it's ok


Complaints
Santander UK PLC
PO Box 1125
BRADFORD
BD1 9PG

Thanks Little Mo. Did see that on there site but wanted to make sure first.

jimmymc

my wife complained to the Ulster bank in January 2012 about bank charges and fees on a personal and business accounts we had with them. 5 months later they offer her £550 which we refused. they had taken close to £4700 out from 2007 in both accounts. So it looks like its the FOS turn to see what we can do

jewel9987

Hi.After reading and and following everyones tips and advice on this site.I have decided to give it a go and try and reclaim over £4000 in charges from RBS..I went down the harship route, after suffer severe financial troubles. I received 5 usual standard (YOU GOT NO CHANCE) replies. This week I have received the final ( LAUGHS OUT LOUD LETTER) which was different from the other 5.This also states that the charges were lawful and that they do not intend to refund anything.I have written to the Ombudsman, and Im wondering if anyone has had any luck at this stage.Or should I just go straight to court.What are my chances.? I have this morning wrote to the complaints at Santander, as they are the new owners of RBS, asking also if they would look into my claim.
Any other advice would be welcome..
Regards...
Yours Hopefully
Julie x
-+

jewel9987

exopolitics wrote: »

Hi guys!

Registered on here because of this thread. Just started a claim against RBS for bank charges for about £1500. Sent away the letter on Friday using the template on here! Feel I have a strong case as I have complained numerous times to them about the date they apply the charges to my account (17th of the month) is simply not suitable seeing as how I get paid on the 28th of each month.

The charges they add are simply the cause of previous charges they have added to my account and not only that its wiping out my working tax credits which I use to pay for things for my 4 month old son!

We will see what happens but heres hoping I get some good news! Could be doing with it!

...



Hi I have recently been turned down by Rbs..After going down the Hardship Road.. I have now written to the Ombudsman.:(

clarebear84

Hey guys, I wrote my own letter of complaint back in september to Llloyds TSB, only took 2 weeks for them to write back to let me know the money was in my acount, £1995 worth of charges back. I did claim under the hardship rule though as the charges were taking me further and further into an unplanned overdraft that I couldnt afford to pay back.
There is light at the end of the tunnel. No loss to just go for it! :T
Im now writing to claim back PPI on a loan I took with them as that was also done unfairly. Just a little advice.... Ive had no end of trouble with Lloyds, partly because im not understood by whoever it is I'm talking too and wrongly been given advice etc. Choose another bank!

Good luck to you all!

clarebear84

exopolitics wrote: »

Hi guys!

Registered on here because of this thread. Just started a claim against RBS for bank charges for about £1500. Sent away the letter on Friday using the template on here! Feel I have a strong case as I have complained numerous times to them about the date they apply the charges to my account (17th of the month) is simply not suitable seeing as how I get paid on the 28th of each month.

The charges they add are simply the cause of previous charges they have added to my account and not only that its wiping out my working tax credits which I use to pay for things for my 4 month old son!

We will see what happens but heres hoping I get some good news! Could be doing with it!

Did you get a reply? I did this with Lloyds last year under the hardship rule, which looks like it may apply to you too. I got nearly £2000 back within the space of 2 weeks Hope you get this sorted! x

thanksfroyourhelp

hi all appreciate any help in advance

i wrote to barclays for the information as per the template but have heard nothing as of yet

is it worth my while still writing asking for charges back without information as to how much they are?

how do i report the fact they have not provided the information i asked for? have rung them with no joy

thanks for your help in advance

thanksfroyourhelp

right i sent a letter this morning anyway despite not having the information

got charged another £105 today

i really hope the reply (if i get one) brings some good news