BSOD with STOP error

rmg1

Hi guys

Just been in the middle of installing an update and the computer rebooted and now won't start.
I've managed to stop the auto-reboot (it wouldn't do any of the Safe Mode boots, last known good or start normally).

The error I'm getting is :-
STOP: 0x0000007B (0xF78ED528 0XC0000034 0x00000000 0x00000000)

Any help greatly appreciated.

I'm currently on a borrowed laptop next to the PC

[Deleted User]

Try using your the repair option when booting with your Windows CD

rmg1

The only Windows CD I have is a wipe-disk, it will format the HDD when I insert it.
I haven't backed-up any data for a while and there's some stuff I can't afford to lose.

Browntoa

use a live ubuntu CD to boot the Pc

http://www.ubuntu.com/GetUbuntu/download

will allow you to access the data on the hard disk and back up to cd or usb

rmg1

Does that mean this is terminal?

::edit::
Will a System Restore point be any good?
I've got a recovery disk made when I had Avanquest installed and I can get to restore points from that

rmg1

Just tried another safe mode boot and I've seen a message which reads:-
"Press ESC to cancel SPTD.SYS loading" or words to that effect.

Does that help?

DodgyLurgy

When the computer boots hold 'F8' - a menu should appear, then select 'boot from last known good configuration'

If that doesn't work, then from the same Boot Menu, try "Safe Mode with Command Prompt" Then at the prompt, type:-

(Windows XP)
%SystemRoot%\System32\Restore\rstrui.exe

(Windows Vista)
%SystemRoot%\System32\rstrui.exe

EDIT - That error indicates (via Google) an inaccessible boot device which is why your computer isn't going any further than the post screen. Probably caused by a driver issue

rmg1

All the Safe Mode options give me apparent error with SPTD.SYS.
Last known good doesn't work either.

rmg1

I've managed to boot from a USB stick with Xubuntu.
Apart from recovering files, can I run things like virus scans from installs on the HDD from this? If I can, can someone tell me how?

HoofeHearted

rmg1 wrote: »

I've managed to boot from a USB stick with Xubuntu.
Apart from recovering files, can I run things like virus scans from installs on the HDD from this? If I can, can someone tell me how?

Using another PC:-
Download this from Avira.
http://dl.antivir.de/down/vdf/rescuecd/rescuecd.exe

Use it to burn a CD then bootup using that CD. You will then be able to scan the hard drive for viruses, using the latest Avira definitions. (The download above is always up to date).
:j

Richie-from-the-Boro

Browntoa's advice is a more than workable starting point, and that's not guaranteed, your partition tables are in trouble, caused by Ashampoo or Daemon or whatever. There is a removal tool that works but only if you can boot into windows

If your old enough to be able to use the DOS commands and the tables are not too screwed you may be able to repair the partition and delete the *.sys file, depending on your O/S.

If you can't get into windows use any one of dozens of bootable CD's - I use Hirens - you will find it - and it's free.

In the end you will probably save a lot of grief by using Hirens & a USB stick to "" get off "" your important stuff off your hard drive and do a re-install, if however you have 50 DVD's it's a no no !

I'm assuming you updated your STPD without fully removing the old version.

The removal tool - ere - duplexsecure dot com/en/downloads