Will pre-paid mispriced hotel room be honoured?

starrystarry

I've never worked in retail, so I'm sure you have more experience of that sector than me. I do know the law on this topic though and I respectfully refer you to the following case: Pharmaceutical Society of Great Britain v Boots Cash Chemists (Southern) Ltd [1953]. If you google it I'm sure you'll find all the details.

JamieT1977

Will look that up now

Back to the OP should they bump up the price the following will cover you...

The Consumer Protection from Unfair Trading Regulations 2008 creates offences regarding misleading actions and omissions which will include price indications, facilities and accommodation.

JamieT1977

That case is from 1953? Is that correct?

starrystarry

Yes, that's the one.

Or you could look up Fisher v Bell:

Fisher v Bell [1961] is a case concerning the requirements of offer and acceptance in the formation of a contract. The case established that, where goods are displayed in a shop together with a price label, such display is treated as an invitation to treat by the seller, and not an offer. The offer is instead made when the customer presents the item to the cashier together with payment. Acceptance occurs at the point the cashier takes payment.

JamieT1977

All before the following:

Sales of Goods Act 1979
The Consumer Protection from Unfair Trading Regulations 2008
Price Marking Order 2004


Do not want to venture away from the OP's orginal worry. But she has paid a price, they accepted (as proven by suplying the voucher) so a contract has been bound, one that is legally binding.

starrystarry

JamieT1977 wrote: »

Do not want to venture away from the OP's orginal worry. But she has paid a price, they accepted (as proven by suplying the voucher) so a contract has been bound, one that is legally binding.

You may well be right on that, I'm not commenting on whether that particular transaction will be honoured. I only replied to your post about price labels in a shop being legally binding. They're not.

JamieT1977

starrystarry wrote: »

You may well be right on that, I'm not commenting on whether that particular transaction will be honoured. I only replied to your post about price labels in a shop being legally binding. They're not.

They are
But like I said I do not want to take this thread of its orginal path

starrystarry

Don't take my word for it...

http://news.bbc.co.uk/1/hi/business/441740.stm

dmg24

JamieT1977, you are wrong. starrystarry is correct.

The SI's you quote do not confer rights on an individual when enforcing a one off price mistake. The common law that starrystarry quotes is still good law, and their explanation is spot on.

dmg24

JamieT1977 wrote: »

All before the following:

Sales of Goods Act 1979
The Consumer Protection from Unfair Trading Regulations 2008
Price Marking Order 2004


Do not want to venture away from the OP's orginal worry. But she has paid a price, they accepted (as proven by suplying the voucher) so a contract has been bound, one that is legally binding.

You have also missed the legal concept of mistake, in which the parties can be put back to their original position if such a glaring error is made, despite a contract apparently having been made.