Claims Advisory Group

marshallka

fletcher1989 wrote: »

Hello All,

Hope someone can shed some light on my situation, I got an email from these guys about 10 or so weeks ago, I phoned them up and asked them what it was about they answered all my questions as helpfull as they were, I got an application form sent out and I filled it in and sent it to them. I never provied any payment details and i told them this. They said that was fine as they would collect any payments after case was won.
9 weeks on, I phoned them up the other day and they said my bank did not get in contact with them in the desired time frame so they will be taking it to the higher bank courts.

I then was looking on google about them and found this article. Reading this and reading about other peoples concerns, Now i'm concerned... What can I do now ?

Please help someone.

So are we to assume "they" told you you had a complaint and you had no idea of this complaint until then???

If you can get out of the contract I would do it now and write to them and cancel. If they have not started proceedings (which I very much doubt they have) then just ask that they put it in writing to you that the contract is cancelled as you could be lumbered with charges according to other threads on lots of claims companies on here. It is up to you but that is just my view and others may also post up.

fletcher1989

Hello thanks for the reply, I knew I had some sort of claim before anyone got in contact with me. They have started proceedings, it got started about 8 weeks ago. So that is why i was asking what i should do ?

marshallka

fletcher1989 wrote: »

Hello thanks for the reply, I knew I had some sort of claim before anyone got in contact with me. They have started proceedings, it got started about 8 weeks ago. So that is why i was asking what i should do ?

So what is your claim? And also what proceedings have they started and what have you signed (with the company starting the proceedings) and not the claims company as this may be different and different contract is usual if solicitors are involved.

fletcher1989

I don't understand what you mean?. I started my claim about 9 weeks ago proceedings started about 8 weeks ago. I can't remember what I signed at the time. But what they done 8 weeks ago was send a letter out to my bank letting them know that they will be handling the claim etc. After C.A.G sent that letter my bank had then 8 weeks to respond to the letter, if they don't respond to Claims Advisory Group within the 8weeks then Claims Advisory Group will take this claim to the Financial Ombudsman Service. So I phoned them the other day and they are sending out more forms for m to sign so that they can take this further.
I want to know if i can stop the claim?[TEXT DELETED BY FORUM TEAM]

maxdp

fletcher1989 wrote: »

I don't understand what you mean?. I started my claim about 9 weeks ago proceedings started about 8 weeks ago. I can't remember what I signed at the time. But what they done 8 weeks ago was send a letter out to my bank letting them know that they will be handling the claim etc. After C.A.G sent that letter my bank had then 8 weeks to respond to the letter, if they don't respond to Claims Advisory Group within the 8weeks then Claims Advisory Group will take this claim to the Financial Ombudsman Service. So I phoned them the other day and they are sending out more forms for m to sign so that they can take this further.
I want to know if i can stop the claim? [TEXT DELETED BY FORUM TEAM]

They are doing exactly what you would do with the help of this site but they are charging you money to do so usually 25%.

fletcher1989

So they are a proper company actually doing the work for me then?[TEXT DELETED BY FORUM TEAM] I dont mind about them charging me I expect that if i'm getting someone else to do the work for me.

ILW

Depends, if they are just sorting out a PPI refund you will probably be OK.
If they are attempting to write of loan or CC balances then your money is probably lost.

maxdp

Who are the company. Have you read through the threads on here about other claims companies? Wondered if it was one of them. Hopefully yours will be ok.

fletcher1989

Yes it is just a PPI claim, and the company i'm dealing with are Claims Advisory Group :

marshallka

Hi, so they are taking this to FOS for you??? I thought you said here

so they will be taking it to the higher bank courts.


That is why we were concerned as it sounded like "solicitors" were involved. If this is just a simple PPI claim then the higher bank courts (although not quite sure what this means) would not be needed. Just make the complaint and if they dismiss this after the given timescale you would then be free to use the "free" service of FOS.

Sorry if we got it all wrong. Its just that so many of these claims companies have tried to claim back "more" than just PPI and have ended up lumbering consumers with threats of hefty bills often more than their claims totalled IF (and a very big IF) they were to win. You just have to be careful.