Left Stranded Due to Faulty ATM

System

My goodness, aren't we all so perfect. Your lives must be so anal.

opinions4u

scgf wrote: »

My goodness, aren't we all so perfect. Your lives must be so anal.

The OP asked a simple question:

Does anyone know if they have a responsibility if customers are left stranded?

The general consensus was that the individual should take responsibility for their situation and the bank was not liable under the terms of service that they have with customers.

Not a case of others being perfect at all. But simply showing that they will accept their own culpibility for a particular situation if they recognise that it was within their powers to have avoided it.

The OP successfully gets £80 out of the bank (although no admission of liability, so the bank has chosen a gesture of goodwill and perhaps accepted a moral - not legal - responsability) which is fine, but then chooses to insult those who had correctly identified that individual responsibility applied, showing no indication of having learned a simple lesson of contingency planning in the future.

Personally I hope it happens to the OP again. This time without recompense.

jd87

opinions4u wrote: »

Personally I hope it happens to the OP again. This time without recompense.

Bit harsh!

omen666

gozaimasu wrote: »

Poor Jester, I'm on your side.

Imagine if it was a poor woman having to walk home for 2 hours in the dark through dodgy parts of a town/city and she possibly might be attacked or mugged or killed. I bet if that headline hit the news we'd all be cursing the lack of generosity of people passing who could have helped out.

.

That had no money to be mugged and were the mug for letting themselves get stuck in this scenario

opinions4u wrote: »

The OP asked a simple question:



The general consensus was that the individual should take responsibility for their situation and the bank was not liable under the terms of service that they have with customers.

Not a case of others being perfect at all. But simply showing that they will accept their own culpibility for a particular situation if they recognise that it was within their powers to have avoided it.

The OP successfully gets £80 out of the bank (although no admission of liability, so the bank has chosen a gesture of goodwill and perhaps accepted a moral - not legal - responsability) which is fine, but then chooses to insult those who had correctly identified that individual responsibility applied, showing no indication of having learned a simple lesson of contingency planning in the future.

Personally I hope it happens to the OP again. This time without recompense.

Spot on

Debt_Free_Chick

gozaimasu wrote: »

Poor Jester, I'm on your side.

Imagine if it was a poor woman having to walk home for 2 hours in the dark through dodgy parts of a town/city and she possibly might be attacked or mugged or killed.

Imagine if the poor woman had a child with her ..........

jd87

Debt_Free_Chick wrote: »

Imagine if the poor woman had a child with her ..........

"Won't somebody think of the children!"

Inactive

scgf wrote: »

My goodness, aren't we all so perfect. Your lives must be so anal.

Anal? at least we don't drive cars with no fuel in them, then blame the bank for our shortcomings.

I do hope that next time it happens the OP is 20 miles from home.

opinions4u

Debt_Free_Chick wrote: »

Imagine if the poor woman had a child with her ..........

Women can multi-task.

So carrying a mobile phone, a spare £20 note and filling up with petrol before the light starts flashing is well within the grasp of most females I know.

And surely no woman with a child would put herself at risk of being in this situation.

Debt_Free_Chick

For the avoidance of doubt, the emoticon of irony was omitted from my previous post

System

opinions4u wrote: »

Not a case of others being perfect at all. But simply showing that they will accept their own culpibility for a particular situation if they recognise that it was within their powers to have avoided it.

I understand what you are saying, but one thing I have learnt as I have grown older is that our expectations of others shouldn't always be based on what we ourselves would do. A couple of examples in my life:

One of my interests is computers and I am very, very attentive to backups and have two backup strategies, one in house, the other off-site (in case of fire) and I pay for the privilege. I know that relatives and friends don't bother and will be distraught when they discover they have lost irreplaceable documents and images.

I am often asked to sort out computers where the user's machine has a virus. I personally have paid out a lot of money to buy into Apple Macs where I know there is no virus my computers could catch. Most people I know wouldn't do that and it is somewhat irksome when I have to spend time sorting out their machines.

I would be interested to know what you do to prepare yourself for these two scenarios, and please let me know when disaster strikes so I can self-righteously crow about what you should have done and can express how I hope it will happen again.

People are fallible, and learn by making mistakes. I imagine The Jester will be more prepared the next time this happens to him, but hey, there are far worse things we do.