Left Stranded Due to Faulty ATM

noh

The_Jester wrote: »

I see you're all still in denial and won't accept you're wrong. I assume you're all women or if not sit down to go for a pee :rotfl::rotfl::rotfl:

Wrong about what?

Inactive

The_Jester wrote: »

I see you're all still in denial and won't accept you're wrong. I assume you're all women or if not sit down to go for a pee :rotfl::rotfl::rotfl:

I bet that nobody else on here runs so low on fuel that they have to walk home, good job you ain't a pilot.;)

jd87

I'd still like to know what it is exactly that the OP thinks A&L should have done. The letter says that they would have been more than happy to ring someone for you or transfer money to another account. I think that's pretty good of them. Anyone who can only remember one phone number and only carries one card with them needs to reassess their priorities in life.

will-in-estoril

The OP admits to overreacting to what, in the grand scheme of things, was a minor inconvenience, however frustrating at the time it must have seemed.

The OP put all their eggs into one basket. Some acknowledgement of the advice given on the forum (albeit with some justified ribbing thrown in) would be a gracious end to this thread.

Lessons learned?

opinions4u

The_Jester wrote: »

Just goes to show there are many bitter people on here that like to spout complete pish but don't know what they are talking about!!!

I'm pleased that you've come back to post about your success.

When I replied to your original post (#3) I stated the following:

- I would think that it's almost certain that the terms and conditions of account are fairly explicit in not taking responsibility for mechanical failure.

- I would always suggest that people have a small amount of cash and a spare credit card as back-up for situations like those you have encountered.

- It's not the fault of A&L that your mobile phone wasn't with you.

I note that you didn't use the "Thanks" key to say, well, "Thanks", but, out of interest, have you actually learned anything from this experience?

I think the £80 compensation payment is generous in the extreme, but what I learn from it is that a letter of complaint directly to the Spanish bloke at the top of this crappy company is worth the effort.

But if you don't learn to carry your phone with you, keep enough fuel in your car to get you home if the petrol station's closed, carry an alternative method of payment etc, then there was little point in going through this whole experience.

I can't see any example in the thread of wrong information being given to you.

basmic

The_Jester wrote: »

Just goes to show there are many bitter people on here that like to spout complete pish but don't know what they are talking about!!!

At least now, you can afford to line your back pocket with £20 for emergencies.

System

Inactive wrote: »

I bet that nobody else on here runs so low on fuel that they have to walk home, good job you ain't a pilot.;)

Used to happen to me when I was a student! More than once!

The Jester, most people on this forum, and most other forums I follow, are very quick to rally against the small guy and support the big companies, quoting various terms and conditions. Don't know why - there is probably a very interesting psychological explanation for the behaviour.

I am very pleased that it worked out for you and am impressed with the response from the A&L.

Inactive

scgf wrote: »

Used to happen to me when I was a student! More than once!

It didn't " happen " it was caused by your own incompetence.

System

Yep. Unfortunately I am a fallible human and I was referring to the days when I was also a student! We can't all be perfect ;-)

Inactive

There is another myth out of the window, I thought that Student's were supposed to bit brighter than the rest of us, obviously not.:)