Starting my DMP on 1st Feb... Anyone want to join me?

newbeginning_2

PDD - I wish I had you fighting my corner, I'm still not speaking to any of them, you are so brave!

pure_dead_dopey

no not brave in the least, just getting very b***** angry!!!!!

newbeginning_2

Still wish you were fighting my corner for me too. I'm doing nothing this weekend about debt stuff, plan to ring CCCS on Monday about Crap One and the OH Barclaycard, and then maybe write them a letter. But I won't be talking to them unless I really have to, I'm such a scaredy cat!!

mamajojo

:mad::eek:HBOS, nightmare but am liking your attitude and think the person on the other end of the phone will have got more than they expected and may make myself a badge with I will not be beaten and made feel to be an inadequate person by these blood sucking monsters on. Well I guess we'll be joining you with this conversation soon enough, so thanks for the for-warning and arming of info. Will no doubt be taking you up on the offer of pm help. Mmm can think of some lovely new names using the hbos letters...You have a good rest of the weekend now!

pure_dead_dopey wrote: »

Well I spoke too soon.
Statements this morning from Hbos and RBS. asking us to phone them right away. RBS don't work on a Saturday (why ask us to phone then????) but had a long and fraught conversation with HBOS. The person I spoke to tells me that they can't (or won't) stop interest but can reduce it to 0.5 per month but because our payments were under the 1% we have to phone back and check in with them every 3 months!!!! I feel like I have one of those things on your ankle or I'm on probation for being in the naughty corner. If we don't check in they will increase the interest again and add on charges. They also wanted to know why we couldn't pay as we had managed to pay before on time!!! They also said that although they had received the stuff from CCCS they needed to speak to us or they wouldn't have done anything. WHAT IS THE POINT???? So people if you have debt with HBOS it looks like you have to bite the bullet and speak to them, don't be intimidated and stick with your numbers, don't be bullied and let them know you know your rights. If you're going to make these phone calls and you want to ask what they asked PM me for any help I can give. I will not be beaten and made feel to be an inadequate person by these blood sucking monsters.

pure_dead_dopey

mamajojo wrote: »

:mad::eek:HBOS, nightmare but am liking your attitude and think the person on the other end of the phone will have got more than they expected and may make myself a badge with I will not be beaten and made feel to be an inadequate person by these blood sucking monsters on. Well I guess we'll be joining you with this conversation soon enough, so thanks for the for-warning and arming of info. Will no doubt be taking you up on the offer of pm help. Mmm can think of some lovely new names using the hbos letters...You have a good rest of the weekend now!

aw shucks mama thanks, they are just so arrogant and rude:mad:

gabriella90

Hi everyone,

hope we're all getting there. At least there is no post on Sundays. I'm still waiting for Bleeping Barlcaycard to accept properly they told me on the phone they couldn't comment on th interest and charges they were going to put on my account !!!!!!!!

How is anyones elses dealings going with them?

The job hunting/ re CV writing starts tm!
Have a good weekend x

mamajojo

Its just so not fair-why should some get away with being so dreadful then others, just polite and even in some cases kind. I am really going to try and make a proper call log, asking for the person's full name and logging time of call and the number it came from. Though then again we don't want to be upseting the blood suckers!?

Mullington

Does it take CCCS a long time to send you the DMP paperwork? I spoke to an agent on 3rd Feb and still have not received any paperwork from her. I've used the website twice this week through the contact page and despite it saying "we will contact you within 24 hrs, I've not received a reply to either email. I'm very reluctant to phone as your 0800 calls get passed through to 0845 numbers when you follow up. My initial two calls to CCCS cost me a small fortune looking at my phone bill this morning :-(

pure_dead_dopey

mamajojo wrote: »

Its just so not fair-why should some get away with being so dreadful then others, just polite and even in some cases kind. I am really going to try and make a proper call log, asking for the person's full name and logging time of call and the number it came from. Though then again we don't want to be upseting the blood suckers!?

Guy this morning wouldn't give his full name, said they weren't allowed to. That's one of the things that gets me, I have a team of customer services people at work, they must give their full name if asked and they must log everything on each account, it comes up in their appraisal if they don't and quite frankly they wouldn't be kept. That way they know they have to give the correct info in a polite way to our customers and no one has a problem with that, but some banks appear to make their own operating rules which I would defo say are not best practice.:mad:

GibbsRule_No3

If only this email I received today wasn't a scam my problems would be over, but it did make me smile.

"
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Name:Mr.Davies Moore.
E-mail:financedepartment@eumillin.com
Claims Verification Department.
PHONE:+44-704-573-5089.

Do email the above Claims Administrator, at once with this Claims
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Sex: 9. Winning Email Address:

Mode of Prize Remittance:
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Yours sincerely,
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Copyright © 2009 MasterCard Inc UK.

NOTE: Your required information above will only be used for the stated
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of your information to a third party is highly prohibited without your
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"

My Co-op account now has money in it.

Sorry to read your news PDD. I know it won't be of much consolation but hearing peoples ups and downs does help others newly joining the DMP club. Forewarned is forearmed.