Asda

sandiep

Sssssss wrote: »

no it is not, however it is an emergency service and if you not feeling well when out then you call them. Better to be safe then sorry.

No, if you are not feeling well you stay at home, and if you're not getting better you go to your GP. Whilst you are phoning them asking to pass on messages and and telling them how you're not feeling well, someone, in a car smash is sitting waiting for you to get off the phone.

tbw

gordikin wrote: »

I'm not perfect by any stretch of the imagination. But if I were ill I would not step outside without my mobile and then later rely on others. The OP has to take responsibility first and foremost. As I have said I'm not perfect...but it's really not difficult to make sure your phone is charged surely?

She felt well enough to go out in the first place - but obvously felt much worse while in the store. She didn't plan it that way, it just happened. I don't suppose she plnned to go out without her phone either, it was on charge, she forgot it/didn't take it - that probably wasn't deliberate either but when you are not 100% and you have a family to look after you sometimes just try to do your best and don't always think of everything. She wasn't irreposible, just struggling!

Not everyone has a mobile phone and its not unreasonable to think that a big store (or even a small one) would try to help you out in such situations. The person she spoke to didn't use much common sense and needs a bit of training in how to make customers feel like they actually matter.

csh_2

Becles wrote: »

I was in Asda and a gentleman came over all dizzy and faint. I helped grab him and we sat him on a pallet with beer boxes on as that was the nearest thing! Asda staff couldn't have been more helpful. Someone fetched him a glass of water and they offered to help him into the cafe or ring someone to collect him. He said he would rather sit and see how he felt and an Asda lady said she would stay with him and if he needed it, they would find a staff member to help him round with his shopping, pack it for him and help him into a taxi.

I left him sitting as there was nothing more I could do, but I was very impressed with the way the Asda ladies looked after him.

I would certainly write in a complain as I do feel the could have looked after you better based on the attention the man got.

Quite a big difference between this and walking up to an Asda greeter and asking him if you can use the phone so your Dad can come and get your shopping for you though I think. (Then arguing the toss when they say no)

I get countless people with all sorts of stories asking to use the phone when I'm at work and I always politely decline, I'm sure the Asda greeter has also had his fare share of this.

However any time anyone has come over ill and had to have a seat brought for them or sit on the floor or in need of any medical aid has had my full attention. (and access to a telephone if required)

LemonGrove

I fell flat on my !!!! in an ASDA near the CS desk and all my stuff went flying, none of the staff or the greeters batted an eyelid but an old lady gathered up my things for me while I tried to compose myself and mask my embarassment. So thanks to her but not to ASDA, must depend on the store whether they're actually helpful or not.

pmduk

Sssssss wrote: »

no it is not, however it is an emergency service and if you not feeling well when out then you call them. Better to be safe then sorry.

As you say, they are an EMERGENCY service. Nothing the OP said actually amounts to an emergency. Phoning them to get a message passed to a third party is wasting time that could be spent dealing with a real emergency.

Having said that, I think Asda should have been more helpful.

pulliptears

gordikin wrote: »

Hey, if I a were responsible for a child I'd not leave my mobile at home on charge. The OP knew the were ill, had a mobile, and left home without it...why suddenly does it become Asda's problem !

Wow, whatever did my Mum do 36 years ago? :rotfl:

gordikin

pulliptears wrote: »

Wow, whatever did my Mum do 36 years ago? :rotfl:

Stayed at home...and made dinner from what was in the cupboard...and what she could get from the milkman perhaps ?

Lip_Stick

gordikin wrote: »

I'm not perfect by any stretch of the imagination. But if I were ill I would not step outside without my mobile and then later rely on others. The OP has to take responsibility first and foremost. As I have said I'm not perfect...but it's really not difficult to make sure your phone is charged surely?

I had a chest infection and i had to get some milk in for my toddler son. I felt ok settling off, but it was on arrival that i felt really ill. BTW I've been having problems with my phone too. It's been repaired already for not keeping power. Anyway, what is the cost of a local call? Had they asked I would have given them triple the amount of the call. I didnt care about the money, only about having some help.

Lip_Stick

savingmummy wrote: »

I passed out in good ole woolies when i was heavily pregnant and i was seen too straightaway. Once i recovered i was ushered to their staff room for coffee and biscuits Then had the shopping centres first aiders come to make sure i was ok before i left the store.

I find it a bit harsh there was no offer of support for you. Surely somewhere there was a phone, even a member of staffs mobile hidden in their pocket.

Maybe a written suggestion of a customer payphone to be set up instore, ours have one x

Thank you. A pay phone would have been ok in the circumstances, I wasn't asking for much, just a little help. and was surprised no payphone was around.

Lip_Stick

gordikin wrote: »

Hey, if I a were responsible for a child I'd not leave my mobile at home on charge. The OP knew the were ill, had a mobile, and left home without it...why suddenly does it become Asda's problem !

I had to leave home even though it was faulty.