Thats exactly the sort of letter that gets results -I always think that if you rant and rave they neither take you seriously or feel inclined to do anything.
I have just opened a WARBURTONS EXTRA THICK sliced loaf and found an EARWIG running around on the 3rd slice down........................I have sellotaped the Earwig to stop it moving (OK I know it will be dead soon) Sorry animal lovers. What are my options?
I'd personally complain to Warburtons, ask them how on earth this could have got into the bread and what they are going to do to find out how their quality control process went so wrong.
If they don't respond with answers, then you have environmental health to follow it up.
Be careful when converting points to Cineworld
...and it's essentially NO FEE
Via its Advent calendar (norm £59 delivered)