Ebico Southern Electric FREE £12 Gas

jrrowleyws

neil9313 wrote: »

Complete Rubbish! :rolleyes:

:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

[Deleted User]

I pay quarterly not prepay, wonder if I will get £12 worth of gas?

neil9313

jrrowleyws wrote: »

Just spoken to Swalec and apparently its a good will gesture to people with prepayment meters as their unit price is higher. Im on a normal meter and they wouldnt give it to me [/QUOTE


As I said, complete rubbish that the unit cost is dearer with Ebico. Bet you dont correct this mis-information?

coookiewoookie

well i got £12 from swalec the letter stated we are giving £12 to all our quantum metre pay as u go customers .........ill be really narked if im paying a higher rate for my gas than other pre payment customers

markharding557

It could be correct that this comes from southern because my letter mentioned nothing what so ever about ebico.
I am on ebico

saucymare

Hello all I got the letter yesterday but it was for my old address I have my mail redirected ( just moved house )
I'm no longer on the Ebico tariff as they don't support my type of heating I have storage heating now and no gas ( missing the gas ) and no key meter i'm on total heating with total control with scottish hydro so I called them up and explained the situation and they are going to send me a cheque for £12 to put towards my bill :jI was very surprised

beany

I was telling a friend about this,they pay by monthly DD.
This is the answer they got from Ebico


Thank you for your email.

In recognition of the prolonged very cold weather, all EquiGas pre-payment
metered customers have been sent a £12 credit to put onto their gas meter.
This recognises the fact that if ppm gas customers run-out of credit then
they will have no heating and, in this prolonged period of very cold
weather, this could have serious consequences for their health.

If we can be of any further assistance, please do not hesitate to contact
us.

Regards,

Emma Boardman

Ebico Ltd

Premier_2

beany wrote: »

I was telling a friend about this,they pay by monthly DD.
This is the answer they got from Ebico


Thank you for your email.

In recognition of the prolonged very cold weather, all EquiGas pre-payment
metered customers have been sent a £12 credit to put onto their gas meter.
This recognises the fact that if ppm gas customers run-out of credit then
they will have no heating and, in this prolonged period of very cold
weather, this could have serious consequences for their health.

If we can be of any further assistance, please do not hesitate to contact
us.

Regards,

Emma Boardman

Ebico Ltd

So the Equitable Billing Company has abandoned their ethos have they?

Perhaps they should change their website, direct from their front page

With Ebico, our customers come first. All customers, equally.
That’s the only reason we’re here.

Highlighting as per the website.

Where has the Ebico Company Representative gone? She's not posted here since November (yet they are happy to have recently added a quote from MSE Martin to their front page).

markharding557

shut up moaning and be satisfiied wiith your direct debut discounts which pp customers of course don't get

KimYeovil

markharding557 wrote: »

shut up moaning and be satisfiied wiith your direct debut discounts which pp customers of course don't get

Shut up posting rubbish. Ebico do not give direct debit discounts.