Ebico Southern Electric FREE £12 Gas

jrrowleyws

Just spoken to Swalec and apparently its a good will gesture to people with prepayment meters as their unit price is higher. Im on a normal meter and they wouldnt give it to me

neil9313

jrrowleyws wrote: »

Just spoken to Swalec and apparently its a good will gesture to people with prepayment meters as their unit price is higher. Im on a normal meter and they wouldnt give it to me

So its only for people on Ebico prepayment meters, fair enough. However the unit price is the same for all (depending where you live) whatever the meter & whatever method you pay by and when.

jrrowleyws

In my area the unit cost varies depending on payment plan and meter type!

glider3560

jrrowleyws wrote: »

In my area the unit cost varies depending on payment plan and meter type!

Not with Ebico - they have the same gas price wherever you are in the country and however you pay.

Premier_2

jrrowleyws wrote: »

Just spoken to Swalec and apparently its a good will gesture to people with prepayment meters as their unit price is higher. Im on a normal meter and they wouldnt give it to me

This is going to get interesting!

Ebico charge the same amount per kWh to alll their gas customers no matter how they pay - it's part of their ethos.
I would love to understand how they are going to handle this one, and still maintain their ethos.

Either they have to give all their customers £12 discount, or they will have to somehow claw back the £12 being offered to their PPM customers (probably not a wise move)

Perhaps the Ebico Rep would care to care to clarify this, before the helpline starts getting swamped?

glider3560

Sounds to me more like a Southern Electric offer which has been offered (perhaps wrongly) to Ebico tariff customers.

neil9313

jrrowleyws wrote: »

In my area the unit cost varies depending on payment plan and meter type!

Complete Rubbish! :rolleyes:

Mrembo

glider3560 wrote: »

Sounds to me more like a Southern Electric offer which has been offered (perhaps wrongly) to Ebico tariff customers.

I concur i just hope they don't ask for it back.

billsavings

jrrowleyws wrote: »

In my area the unit cost varies depending on payment plan and meter type!

"With no shareholders to keep happy, we don’t have to deal out dividends to anyone. Instead, we can put all our resources into providing EquiGas and EquiPower at fair rates for every customer – regardless of your income or circumstances, or how you choose to pay.
With Ebico, our customers come first. All customers, equally. That’s the only reason we’re here."

www.ebico.uk


"EquiGas means:

• one low rate for everyone
• no standing charges
• no alteration to our flat rate however you pay and however much – or little – energy you use. "

http://www.ebico.co.uk/gasrates.php

So in theory they should cough up and pay everybody. Perhaps the Ebico Company Rep would care to comment.

I_luv_cats

Was a pain to get, 30 min+ PO queues, clerk made such a fuss - wouldn't scan in, asked for ID, loads of key tapping, another machine, receipts galore!!!!

I am on Ebico / SSE priority because of a medical need - wonder if that was the reason for the £12.