eBay problem...

ps3home

I advised that they contact the number on the back of the manual for a repalcement disk and describe the problem as when the box is opened the warrenty with the seller is void. I don't understand why it would take nearly a week for buyer to get back to me.

ps3home

cyberbob wrote: »

We've not been given dates so you don't know that. Anyway I would be tempted to refund after a quick check into the background of the buyer

Its been 3 weeks, they purchased on 13th november and told me on new years eve...

Ms-Money-Penny

ps3home wrote: »

Its been 3 weeks, they purchased on 13th november and told me on new years eve...

Do you mean 13th December? That would be 3 weeks, if it was 13th November they are outside the 45 days to file a dispute.

custardy

ps3home wrote: »

I advised that they contact the number on the back of the manual for a repalcement disk and describe the problem as when the box is opened the warrenty with the seller is void. I don't understand why it would take nearly a week for buyer to get back to me.

oh really?

cyberbob

ps3home wrote: »

I advised that they contact the number on the back of the manual for a repalcement disk and describe the problem as when the box is opened the warrenty with the seller is void. I don't understand why it would take nearly a week for buyer to get back to me.

The manufacturer will laugh at them

Look forward to a well deserved neg then and to losing a Paypal dispute. I like the way you are making up new selling regulations

ps3home

cyberbob wrote: »

The manufacturer will laugh at them

Look forward to a well deserved neg then and to losing a Paypal dispute. I like the way you are making up new selling regulations

If you purchase a game off Tesco and the seal is broken you arent entitled to a refund - thats not made up - its fact (i dont think Tesco will brake the law)?

ps3home

When returning most games/software, it would have to be sealed/unopened.

http://www.tesco.com/help/ents/#16

ps3home

Ms-Money-Penny wrote: »

Do you mean 13th December? That would be 3 weeks, if it was 13th November they are outside the 45 days to file a dispute.

The item was sold on: 13.11.09

jamespir

if it's well over a month later they having your leg i would have thought the first thing you do is shake the box to see if there something inside

ps3home

jamespir wrote: »

if it's well over a month later they having your leg i would have thought the first thing you do is shake the box to see if there something inside

Exactly what I thought, im not issuing a refund - anyone can say such rediculas stuff, waiting so long to get in contact? Probably got no money left after christmas..