Argos nintendo dsi in black £79.99!

jellycattwo

Well!! I just spoke to argos again, and they claim mine was not any where near the despatch point- v.sorry! So told them makes no difference at all payment point was contract formed etc etc, and someone is going to call me back after they have spoken to legal team. clocks ticking!

debtmess

ive now been told they were FAULTY !!!!!!! hence recalled
apparanlty manufacturer recalled them not argos (hmm more lies)


and apparantly i will get my order and i need to ring after 4 as she cannot get into my original order as its being 'delt with' apparantly those who orded and had theres dispatched will recive one

watch this space later i will update as to if i get anywhere, can they now try and charge full price

pricematch

debtmess wrote: »

ive now been told they were FAULTY !!!!!!! hence recalled
apparanlty manufacturer recalled them not argos (hmm more lies)


and apparantly i will get my order and i need to ring after 4 as she cannot get into my original order as its being 'delt with' apparantly those who orded and had theres dispatched will recive one

watch this space later i will update as to if i get anywhere, can they now try and charge full price

Nope, no full price, you will be charged the same. They have different stories for all, as long as they fulfill it now it doesnt really matter what excuse they have/had. I wonder if watchdog have also been on their case for an explanation

Destroyer

Its a shame they dont use Royal Mail because they would never get them back once the items were collected.

debtmess

thank you x havent sent anything to wtachdog yet is it too late ?

and thank you to all who have helped so far, going to pop my phone on charge so i can ring back later in hope they change there mind and fulfil my order

and as said above i think its this site, hduk etc that has helped everyone argos must realise now there is too many unhappy people who have been chatting to each other about it

bottom line shame on you argos !

rosatoso_2

FloFlo wrote: »

Grrrr I had given up and now this, lol. What if their website stated despatched but I have no tracking number or proof?

FloFlo, ring HDNL and give them your postcode, they can trace it on that. They will give you the tracking number and you can put it into the their website & print it off 0871 977 0800.

My AD number is still showing on the Argos website as dispatched, so you should still be able to get a print up of it.

xx

BAILEYS6904

Hi

I too have had a call from the Directors team at head office. They have said that the point of law was when then contract was formed? In their T&C's, it states that when the item is dispatched the contract is made. Therefore they are now agreeing that all who's order dispatched are entitled to the dsi at the reduced price. I had supplied a screenprint of their tracking service showing dspatch, so she is now arranging for a dsi to be at my local store for collection later.

I did ask if we were going to get anything to make up for inconvenience, but she said no, seeing as we were getting a half price dsi lol. To be fair, I decided not to press it

Anyone that can show the item was dispatched, speak to the directors office at argos HQ, and you should get sorted from there. Incidentally, apart from arguing the case on New Years Eve (when i was meant to get delivery), I hadnt got round to writing a letter, so this was pretty much a call out of the blue. Theyd obviuosly kept my details since then.

HTH xx

FloFlo

BAILEYS6904 wrote: »

Hi

I too have had a call from the Directors team at head office. They have said that the point of law was when then contract was formed? In their T&C's, it states that when the item is dispatched the contract is made. Therefore they are now agreeing that all who's order dispatched are entitled to the dsi at the reduced price. I had supplied a screenprint of their tracking service showing dspatch, so she is now arranging for a dsi to be at my local store for collection later.

I did ask if we were going to get anything to make up for inconvenience, but she said no, seeing as we were getting a half price dsi lol. To be fair, I decided not to press it

Anyone that can show the item was dispatched, speak to the directors office at argos HQ, and you should get sorted from there. Incidentally, apart from arguing the case on New Years Eve (when i was meant to get delivery), I hadnt got round to writing a letter, so this was pretty much a call out of the blue. Theyd obviuosly kept my details since then.

HTH xx

Hi, did you supply your screenshot by post, I have a screenshot I was hoping to email to them but having problems emailing it, lol.

aliasojo

jellycattwo wrote: »

Well!! I just spoke to argos again, and they claim mine was not any where near the despatch point- v.sorry! So told them makes no difference at all payment point was contract formed etc etc, and someone is going to call me back after they have spoken to legal team. clocks ticking!

Mine was cancelled before dispatch so I will be in the same boat as you. My cc statement shows a debit of £85.xx on the 30th and also a credit on the same day. Does that mean the money was only reserved as opposed to actually taken, I wonder?

Please post when you get a call back?

rosatoso_2

BAILEYS6904 wrote: »

Hi

I too have had a call from the Directors team at head office. They have said that the point of law was when then contract was formed? In their T&C's, it states that when the item is dispatched the contract is made. Therefore they are now agreeing that all who's order dispatched are entitled to the dsi at the reduced price. I had supplied a screenprint of their tracking service showing dspatch, so she is now arranging for a dsi to be at my local store for collection later.

I did ask if we were going to get anything to make up for inconvenience, but she said no, seeing as we were getting a half price dsi lol. To be fair, I decided not to press it

Anyone that can show the item was dispatched, speak to the directors office at argos HQ, and you should get sorted from there. Incidentally, apart from arguing the case on New Years Eve (when i was meant to get delivery), I hadnt got round to writing a letter, so this was pretty much a call out of the blue. Theyd obviuosly kept my details since then.

HTH xx

OMG.....Exactly the same has just happened to me!!!

Hope I'm not being too premature, but just wanted to say a big thank you to everyone who contributed to this thread especially those in the legal know such as Cheshire_Carper & Ironside.

Keep fighting to those who haven't had a resolution as yet, you might still get a phone call today xx