Argos nintendo dsi in black £79.99!

namakemono

rosatoso wrote: »

Did you order yours over the phone by for Home Delivery? Then if you read back over the thread it will give you some ideas of how & what everyone is doing. But most people are writing to the Argos MD Sara Weller, Watchdog & the Trading Standards Authority as Argos are in breach of contract by doing this.

That's exactly it, I'm reading through again now. Doing all that, will be distance as I travel back to Germany tomorrow.

I was just wondering where I stand if I've actually accepted the refund, as I need the money!

BAILEYS6904

Hi

I was one of those who ordered on the phone, have a screen print to show dispatch, but it never got delivered.

What action are people taking, and what phrasing are people using?

rosatoso_2

namakemono wrote: »

That's exactly it, I'm reading through again now. Doing all that, will be distance as I travel back to Germany tomorrow.

I was just wondering where I stand if I've actually accepted the refund, as I need the money!

I have just rang The Trading Standards Authority (Consumer Direct) and reported this. They state that Argos are definitely in Breach of Contract as money has been exchanged.

They say to write to the Argos MD stating they are in Breach of Contract and also include a Claim for Loss of Bargain. They have given me a reference number and say they will also be checking into this themselves, especially in light of the volume of calls they have received. So please ring them. 08454 04 05 06.

namakemono

rosatoso wrote: »

I have just rang The Trading Standards Authority and reported this. They state that Argos are definitely in Breach of Contract as money has been exchanged.

They say to write to the Argos MD stating they are in Breach of Contract and also include a Claim for Loss of Bargain. They have given me a reference number and say they will also be checking into this themselves, especially in light of the volume of calls their have received. So please ring them. 08454 04 05 06.

Cheshire_Carper on anyone in the know, please could you comment on this, if you get the chance.

Thanks for that, on the phone right now

namakemono

Just got off the phone to the TS advice line, the woman said she would inform Trading Standards as it was misleading advertising. And they were in breach of contract as long as it was in stock. But if it wasn't in stock then there was nothing they could do but refund me.

Another complaint to the list, though, at least.

deanos

Might be also ringing Consumer Direct at least they can have it all on one database unless you all ring the same trading standards office

rosatoso_2

namakemono wrote: »

Just got off the phone to the TS advice line, the woman said she would inform Trading Standards as it was misleading advertising. And they were in breach of contract as long as it was in stock. But if it wasn't in stock then there was nothing they could do but refund me.

Another complaint to the list, though, at least.

It was in stock as they sent them out and then recalled them.

If someone maybe wants to post this on HUKD too, so others can make complaints too if they wish, I'm not a member.

deanos

This might be helpful>

http://iwantmywaterbutt.blogspot.com/2009/08/compiling-your-evidence-for-court.html

eezy1

Can the person who offered to give a copy of their letter to HO please send me it so I have an idea of what to write. I wont be sending a carbon copy if thats what they are worried about.

rosatoso_2

eezy1 wrote: »

Can the person who offered to give a copy of their letter to HO please send me it so I have an idea of what to write. I wont be sending a carbon copy if thats what they are worried about.

Yes, I'm not worried about that. Just waiting for Cheshire_Carper to look over it for me to do with the legal bit whenever they get a spare minute.