Argos nintendo dsi in black £79.99!

rosatoso_2

I know you what you mean Debtmess.

I think the basic thing is that once they took your money a contract was formed. They will argue that a contract is only formed once you receive this item. This is not the case. Even if you read their very own T&Cs it states that a contract is formed on Dispatch. Your item was dispatched. So either way they are in the wrong!!

I don't think they know how to handle this to be honest. Like I said earlier I am sure they are reading these posts and it is a damage limitation exercise, but I for one won't be giving up easily.

I am going to put a letter together to their HO, Cheshire_Carper kindly said if he has a couple of minutes on Monday, he will look over it for me, so I am happy to help you with it too if you want me to.

newbie1980

thanks for the replys does any1 have the head office addresses
they just wopuld not listen he even phoned customer services who told him he was right but he had told them that the camera was as it said on the box but he would give a good will refundless half the sd card.

the first guy(duty manager) about 18 was a jobs worth they said it wasnt a package but i said the receipt even states its a bundle
as ive saidtheyve sent it off now but im not happy as my 8 yr old is upset.
then the second and third manager were the same.
would not take sd card as out of packaging???

thanks again

dave

newbie1980

ps he even tried telling me the batteries configuration would affect quality.
even though i was using kodak ones.
he said but theres 3 batteries and each time could be different cof.He was trying to tell a qualified electrician ab electrics.
trying to fob me off more like

debtmess

rosatoso wrote: »

I know you what you mean Debtmess.

I think the basic thing is that once they took your money a contract was formed. They will argue that a contract is only formed once you receive this item. This is not the case. Even if you read their very own T&Cs it states that a contract is formed on Dispatch. Your item was dispatched. So either way they are in the wrong!!

I don't think they know how to handle this to be honest. Like I said earlier I am sure they are reading these posts and it is a damage limitation exercise, but I for one won't be giving up easily.

I am going to put a letter together to their HO, Cheshire_Carper kindly said if he has a couple of minutes on Monday, he will look over it for me, so I am happy to help you with it too if you want me to.

Yes please, if you dont mind, more than anything im rather annoyed they took my money which is now clearly showing on my online banking and yet have not had the curtesy to contact me

rosatoso_2

newbie1980 wrote: »

thanks for the replys does any1 have the head office addresses
they just wopuld not listen he even phoned customer services who told him he was right but he had told them that the camera was as it said on the box but he would give a good will refundless half the sd card.

the first guy(duty manager) about 18 was a jobs worth they said it wasnt a package but i said the receipt even states its a bundle
as ive saidtheyve sent it off now but im not happy as my 8 yr old is upset.
then the second and third manager were the same.
would not take sd card as out of packaging???

thanks again

dave

Hi Dave, the address is on the previous page. Post 532.

sim11

newbie1980 wrote: »

thanks for the replys does any1 have the head office addresses
they just wopuld not listen he even phoned customer services who told him he was right but he had told them that the camera was as it said on the box but he would give a good will refundless half the sd card.

the first guy(duty manager) about 18 was a jobs worth they said it wasnt a package but i said the receipt even states its a bundle
as ive saidtheyve sent it off now but im not happy as my 8 yr old is upset.
then the second and third manager were the same.
would not take sd card as out of packaging???

thanks again

dave

Email customer services, but state you want a reply from a customer service manager. The email link is on there website. i would also quote your receipt that says it is a package deal. Tell them it is useless to you without the camera.

newbie1980

thank you rosatosa and jim11

just didnt know how to start a thread

just annoying that they want it all there own way

newbie1980

thanks all i have now emailed head office and will let u know
its the principle here and my dd xmass and bday money too

dave

vix2000

cubegame wrote: »

http://www.gabusa.co.uk/BUY_DSI_BUNDLE.htm

DSi and Mario and Sonic at The Olympic Games for 100 pounds.

Easily the equal of this deal.

This is indeed a scam site. They get your credit card details then say theres a problem and cancel your order. Then large amounts of money leave your account via western union, buyer beware!!!!

beautifulgorgeous_2

I ordered two by phone on different order numbers and had them cancelled by phone on the morning of the 31st. (delivery due afternoon of 31st) Got my tracking numbers this morning but HDNL show only parcel data recieved. Does this mean that Argos are in breach of contract even if my parcels did not reach the van or not since they took my money?