Bought an xbox and not getting through to

MrsBartolozzi

pitkin2020 wrote: »

sorry just read that you had got it, i would be intrigued to know more about the guarantee as microsoft only supply a 1 year warranty on the console but extended the warranty for an additional 2 years for the 3 red rings of death problem, and the extension only covers the RROD and nothing else, so if the dvd drive goes its not covered.
So is the seller telling you its a different warranty?? i.e game or argos (and others) sell additional warranties, or are they saying its a MS standard warranty?

This is not true, it also covers the E74 problem see here, near the bottom of the page under E74. If you have either the E74 or RRD problem as well as tthe DVD tray issue send it back, they fix the tray too! (well they did my son's Xbox)

pitkin2020

E74 is the error code when one or more of the red rings flash, i can assure you that microsofts extended warranty only covers the over heating issue and will NOT cover any other failure, hardware or software. They will have fixed your tray at the same time so they could test the unit, but if the tray was the only fault after 12 months they wouldnt of covered it