cold weather payment postcode search [merged]

di3004

DX2 wrote: »

Phone very early! and give us an update when you can thanks.

Will do thank you.;)

di3004

SingleSue wrote: »

This is all sounding rather similar to my experience this morning where I was informed that because I don't have the child bit on my income support but get it on CTC. it has to come from them....and their system failed dismally last year to pick up those entitled to it.

That is strange........., just as long as there is a severe premium disability this is what should count, and CTC are not going to award CWP.........seems like they are all getting confused doesn't it?
If you don't mind me asking, as note you said about Income support, are you a carer where you receive the carer premium for this?
Not that it should make any difference though.......I don't think.

DX2

SingleSue wrote: »

This is all sounding rather similar to my experience this morning where I was informed that because I don't have the child bit on my income support but get it on CTC. it has to come from them....and their system failed dismally last year to pick up those entitled to it.

Sue please phone early tomorrow I am sure I missed out last year becasue of this, in my letter I have asked them nicely to check my entitlement for previous years.

di3004

DX2, did receive an automated response from JCP here below, I expect you received this as well:


This is an auto-reply. Please note that your email has been sent to a central team in Jobcentre Plus, not to your local Jobcentre or Jobcentre Plus office.
We regret we cannot guarantee a personal response if your question has been answered on our Frequently Asked Questions page or the other parts of our website mentioned below. Please check these carefully.
National Insurance Numbers - to apply for a National Insurance number, you should contact the National Insurance appointment booking line on 0845 6000 643. For advice on replacing lost or stolen cards, and changing personal details on your card, together with other queries about National Insurance numbers, please ring the National Insurance Registration Helpline on 0845 915 7006
For advice about your benefit claim or benefits you may be entitled to and how to claim them, or for advice on looking for job or training opportunities, please follow the links from the Homepage of the Jobcentre Plus website.
If you are a student, or about to leave school, college or university, please also follow the links from the Home page for advice on benefits, jobs or training.
We will send your enquiry on to the most relevant office. They will aim to reply to you within 10 working days of receiving your enquiry. If your enquiry is urgent please see the contact advice on the benefits, jobs or employers sections of the website.

di3004

Up to 10 working days for a response though.
A letter will be quicker then, even though we will also ring first thing in the morning.;)

SingleSue

di3004 wrote: »

That is strange........., just as long as there is a severe premium disability this is what should count, and CTC are not going to award CWP.........seems like they are all getting confused doesn't it?
If you don't mind me asking, as note you said about Income support, are you a carer where you receive the carer premium for this?
Not that it should make any difference though.......I don't think.

The lady (a different team to the normal phone answerers, this one actually went into my file) was very sure about it being CTC dept to sort out.

I get carers, IS plus the severe disability element on CTC .

di3004

SingleSue wrote: »

The lady (a different team to the normal phone answerers, this one actually went into my file) was very sure about it being CTC dept to sort out.

I get carers, IS plus the severe disability element on CTC .

Not heard of this before to be honest, will see what they say on the phone tomorrow and post back here as soon as we know.;)

munchings-n-crunchings

geoff11 wrote: »

ring income support they pay it 0845 6001651.

I'll give that one a try.
It seems like the minute you mention CWP, everyone frantically wants to pass the buck.

Regards
Munchie

LadyMorticia

woodbine wrote: »

definately NOT

Thanks hun.

Our area has had two payments triggered but I haven't received anything yet.

Shall check tomorrow as that's the day my IS and DLA go in and last year I was paid with my normal benefits payment.

x

munchings-n-crunchings

I've jumped on DX's link to JCP.

It's a shame the emails are routed geographically.
If one centre received the number of enquiries there were on this thread, they may get the hint.

I am really trying not be be a spoilt brat, and only just managing to keep my toys in my pram.
It's ok for those that are getting the payments, I just wish it was me

Munchie.