We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

MSE News: BT cuts 'free' evening calls by one hour

Options
2456729

Comments

  • Graham1
    Graham1 Posts: 445 Forumite
    No, but I wouldn't expect it to.

    Like all BT communications it puts a few bits of good news first and then slips in the bad news right at the end.
  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    How cynical can they get?? I can't EVER remember using my home phone between 6 and 7 in the morning but my wife frequently uses the phone between 6 and 7 in the evening.
    Oh well.... more income for 18185 in future !!!
  • Strictly speaking - if you don't agree with the change to the terms, you offer the supplier the opportunity to continue to supply you on the previously agreed terms. The supplier can then choose to do so, or to discontinue the contract.

    Hence it may not be a case of just switching "part of" a contract, the whole thing may be cancelled.

    But if you wanted just to drop that addition, and you offered them the opportunity, it would be odd for them to turn it down.
  • I'm guessing that this wan't the main thrust of BT's letter.

    OP - you said that the 'good' news always comes first. Was there any good news in the letter? Haven't received mine yet but have just had my latest BT bill today and am considering moving to Anytime calls.
  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Would the BT rep like to comment on this letter? I've searched thru the web site and still nothing.
    I ,too, had a quarterly bill yesterday - as expected an extra £8+ for the infamous "rental-calls date alignment" - but no info. about a change in contract terms!
  • Old_Git
    Old_Git Posts: 4,751 Forumite
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Cashback Cashier
    Watch out for the leaflet called 15 great things you can do with your BT phoneline .
    Its on the inside back page ,changes to daytime and evening call period .7am _7pm will be daytime , Evening calls will be 7pm-7am .

    Set up fee will increase to 9.9p per call .Daytime rate will increase to 5.9p per minute From April 1st 2010.
    "Do not regret growing older, it's a privilege denied to many"
  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    On that basis 1 call per day for the minimum length of time will equate to the cost of the Anytime plan!!!!!!!!!!
  • ACDeag
    ACDeag Posts: 743 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Old_Git wrote: »
    Watch out for the leaflet called 15 great things you can do with your BT phoneline .
    Its on the inside back page ,changes to daytime and evening call period .7am _7pm will be daytime , Evening calls will be 7pm-7am .

    Set up fee will increase to 9.9p per call .Daytime rate will increase to 5.9p per minute From April 1st 2010.

    In the space of a few of years BT's call connection charge has gone up by more than 200% and the daytime pence per minute by around 100%. I think all this is the final straw for me, being pushed onto an Anytime package by unilaterally redefining evenings is appalling. The way BT are going next year evenings will start at 8pm.
  • Graham1
    Graham1 Posts: 445 Forumite
    geraint83 wrote: »
    OP - you said that the 'good' news always comes first. Was there any good news in the letter?

    Only a restatement of existing announcements such a 'free' 0845 and 0870 calls.
  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ACDeag wrote: »
    In the space of a few of years BT's call connection charge has gone up by more than 200% and the daytime pence per minute by around 100%. I think all this is the final straw for me, being pushed onto an Anytime package by unilaterally redefining evenings is appalling. The way BT are going next year evenings will start at 8pm.

    Or it'll be like many ISP's Internet time - off peak only between midnight and 8am!!!:eek:
    EDIT -NOTICE THE DEAFENING SILENCE FROM BT REPS !!!!!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.