MSE News: BT cuts 'free' evening calls by one hour 22 December 2009 at 12:39PM edited 29 January 2010 at 6:24PM in Phones & TV 290 replies 43.2K views

Former_MSE_Natasha

This is the discussion thread for the following MSE News Story:

"British Telecom is cutting by one hour the time 4.7 million phone users have to make landline-to-landline calls without charge ..."

Read the full story:
BT cuts 'free' evening calls by one hour

These threads have been merged to avoid duplication. Thanks to Graham 1 for the original post.

Graham1

I see in their latest letter BT are changing the definition of "evening" (for calculating call costs) to be 7pm to 7am from 1'st April 2010. Currently it is 6pm to 6am.

Worth bearing in mind for people on unlimited evening/weekend packages.

ACDeag

Graham1 wrote: »

I see in their latest letter BT are changing the definition of "evening" (for calculating call costs) to be 7pm to 7am from 1'st April 2010. Currently it is 6pm to 6am.

Worth bearing in mind for people on unlimited evening/weekend packages.

Fits with their web page no longer showing the Evenings and Weekend Package, they seem to be pushing people to the Anytime package.

RatAtAt

Graham1 wrote: »

I see in their latest letter BT are changing the definition of "evening" (for calculating call costs) to be 7pm to 7am from 1'st April 2010. Currently it is 6pm to 6am.

Worth bearing in mind for people on unlimited evening/weekend packages.

Primus Saver CPS National Numbers are still free from 6pm until 8am (yes - that's EIGHT am). (And free at the weekends too) :j (but not 0845/0870)

ACDeag

Does anyone think this would give someone the right to get out of their 12 month contract for free evenings & weekends?

Mark_In_Hampshire

Yes, it would. If you make calls between 18:00 and 19:00, this change is to your material disadvantage. Therefore you may cancel your contract without cost or penalty. You need to do it quickly, in writing, and by recorded delivery.

musical_norwich

Do you have a link to the new terms? I know business lines are 7-7 but can't find any trace of residential changing from 6-6. Thanks.

DUTR

musical_norwich wrote: »

Do you have a link to the new terms? I know business lines are 7-7 but can't find any trace of residential changing to 6-6. Thanks.

Just concerned of the date of implementation :eek:

brewerdave

I've just looked at t & cs for Evening and Weekend plan - still showing 6pm to 6am as per "how call costs are calculated"
www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentFooterPopup.jsp?pagecontentfooter_popupid=24641&s_cid=con_FURL_calls_dealterms
So what is this post about? Can't find anything on the website either.

Graham1

Wait for your letter through the post. It is entitled "Important information about your BT service".

I expect their web site will be updated closer to the date.

brewerdave

Graham 1 , does it offer you the opportunity of getting out of 12 month "rolling" contracts in the letter??