Christmas Blanket Was £15.00 get it for £2.25 delivered @ Laredoute

isualive

Just had my email to say the blanket has been despatched!

fazeypie

Just had my email. I kept meaning to call them and cancel. It was my first order and so I have no customer number yet to cancel online. Probably my last order too by the look of it, gotta find somewhere to store these for Xmas 2010!

nic2075

also got an email to say it was depatched and would take 5-10 working days. I ordered on 21st of Dec, happy to have it for next xmas.

mattwallisuk

nomorekids wrote: »

I have been emailed by these people to say they have taken £6.99 from my bank account when the original invoice clearly states that "£2.25 will be charged to xxxxx subject to acceptance and terms and conditions"

This is outrageous, I didn't authorise them to help themselves to an extra £4.74 from my bank account. Can they do this?

Did you read the terms surrounding the voucher code you decided to use? I believe the terms state that vouchers won't be accepted on sale items?

I am all for money saving and using vouchers where possible, but I can also recommend always checking the terms, otherwise all too often people throw their toys out the pram because a retailer does exactly what they say they will do with regards to honouring (or not) voucher codes.

gmcl81

I ordered these blankets on 11th December and haven't even got an email to say they are on their way!!!!

MrsAnnie

Got my email today, but no payment has been taken from my account:

We are pleased to inform you that the goods shown below are now ready to
be despatched from our warehouse to our courier service. The expected
delivery time for your parcel is within the next 5-10 working days.

Note:-any goods ordered not shown below will be despatched when available.
Please refer to the advice note you will receive shortly or use MY ACCOUNT
for expected delivery times.

Item No Cat No Size Description
897.3785 RED/WHITE BLANKET
897.3785 RED/WHITE BLANKET
897.3785 RED/WHITE BLANKET

Beanbag

Just a warning, I just got my parcel delivered that was supposed to have my blanket inside it, but no, just a delivery note for said blanket, a leaflet and a letter with codes off for my next order!

Called them up, apparently the letter enclosed should have been a letter explaining that the blanket was out of stock, not a letter with codes for money off!

She said that I won't be charged for the blanket and apologised and said that I should have just been sent a letter and not a parcel!

Never had an empty parcel before :rolleyes:

Snoopy_rules

I received an email a few days before christmas to say that all the items I ordered were out of stock. I emailed them and closed my account I was so annoyed. Received an email today saying that my free gift of a bag was about to be despatched. Wonder if I will get it.

SallyD

Oh, Beanbag what a disappointment - I was so pleased to receive the despatch email but if it I get a parcel with nout other than a discount voucher I shall certainly never order from them again!

nic_santorini

ordered mine but they took £3 out of my account and did not apply the discount, even though it was on the invoice, can't be bothered to complain because it was free posting anyway, but a bit cheeky, if they do this to everyone then that a few bucks they have kept.