Warning - New Clydesdale Bank MasterCard Debit Cards

System

Why don't you try to open a cashminder next time your in branch?

Otherwise, you can open a Step from NatWest in branch or here.
Barclays also have a cash account that you could open in branch.

Both of the above would give you a debit card.

Jen_31 wrote: »

Thanks

I wish i could pm you, but, i'll say it here, i did go to change the account, but im mega shy, i have social phobia so they turned me down as i was unable to speak!. Seriously, i couldn't get any words out, so they said i have to come back after i read some leaflets.. so i havent been back as im kinda stuck with money i cant get too cos i cant ask for it, which is why i wanted to get the one with the atm card

i went with my mum too so she could speak for me, and they still turned me down, thanks for any help

sgx.saint

Hi Folks,

Just to let you know, I opened a Clydesdale ReadyCash account last week, and received my card through the post today, and it was a 'Maestro' card, not a MasterCard.

So, not sure whether the bank has stopped issuing the new cards for the time being.

A friend has also recently opened an account with Yorkshire Bank, and is awaiting his card, I'll let you know what card he receives.

stclair

sgx.saint wrote: »

Hi Folks,

Just to let you know, I opened a Clydesdale ReadyCash account last week, and received my card through the post today, and it was a 'Maestro' card, not a MasterCard.

So, not sure whether the bank has stopped issuing the new cards for the time being.

A friend has also recently opened an account with Yorkshire Bank, and is awaiting his card, I'll let you know what card he receives.

Readycash customers are still getting Maestro cards anyway.

Its only full current account holders that are getting debit mastercards AFAIK.

sgx.saint

stclair wrote: »

Readycash customers are still getting Maestro cards anyway.

Its only full current account holders that are getting debit mastercards AFAIK.

I see, well that could be considered both good and bad under the circumstances!

savagej

The Readycash is their basic bank account and as thus is meant to guarantee use at the Post Office to give you easier access to your money. I think because of the problems with the Mastercard they have gone back to the Maestro for these customers to ensure continunity of service but as I understand it all customers will eventually get a Debit Mastercard when all of the issues are ironed out.

Yorkshire_Bank_company_representative

To clarify, we have not halted the issue of Debit Mastercard on Readycash, the account continues to have Maestro and there are no plans to change that.



Jen_31, the lack of PM does have its drawbacks, perhaps if you send an email to the yorkshire bank press office mailbox - I could take a look and see if there's something I can do to help. Just put 'MSE - Jen_31' in the title and I'll know it's you.

Jen_31

Yorkshire_Bank_company_representative wrote: »

To clarify, we have not halted the issue of Debit Mastercard on Readycash, the account continues to have Maestro and there are no plans to change that.



Jen_31, the lack of PM does have its drawbacks, perhaps if you send an email to the yorkshire bank press office mailbox - I could take a look and see if there's something I can do to help. Just put 'MSE - Jen_31' in the title and I'll know it's you.

Thanks, sending one. Sent it, it's more like a very complaining email more then anything!. Sorry
I think ive gone off yorkshire bank now

Sorry for hogging this thread, carry on and talk about debit cards

Has the problem been fixed with the charging yet?

Yorkshire_Bank_company_representative

Jen_31, I've got your email and I'll speak to some people then get back to you about how best we might be able to help.

Jen_31

Yorkshire_Bank_company_representative wrote: »

Jen_31, I've got your email and I'll speak to some people then get back to you about how best we might be able to help.

Hi

thanks i've replied, and i appreicate your help, but i think i'll just leave your bank. Really sitting there unable to speak and the lady just goes on and on about how her kids never shut up talking is a good way of been insulting. I'd wonder if someone went in with no legs if she' d have told then how she loves jogging.

Yorkshire_Bank_company_representative

As I said in my email Jen, I'm sad to hear this and would have liked the opportunity to help you get the account you wanted, but I understand your feelings.

A little tact and understanding goes a long way, unfortunately, on this occasion it looks like that was missing, so my apologies on the Bank's behalf.