Sky Replacement Card

deutsch

A message appeared on my screen today asking me visit sky.com/replacecard. Apparently if you don't change it, you lose a few channels.

Anyway, I am not a subscriber. Just a person who owns a digi box and sky card for the free channels. To replace the card, Sky are asking for £20. I got this Sky card free years ago. Why are Sky charging? Why do I have to even replace the card?

Is there anyway to get this replacement card for free?

Pokerlad

Sky are charging because they are a business and you are using their technology (encryption system) to access some of the channels. The cards are changed every 5 years or so to change the encryption to stop it being hacked. One of the reasons it is one of the most successful encryption systems. You will lose Sky3, Fiver and Five USA if you do choose not to replace it.

ukcarper

I've got the same problem and am finding it hard to get through to sky on the phone.
Ive taken my card out and I lose those channels plus my local itv station I can still get london itv so I will probably leave it at that.

wuckfit

I went to the upgrade website and typed in my old viewing card number and sky sent me out a replacement for free.

michael1983l

wuckfit wrote: »

I went to the upgrade website and typed in my old viewing card number and sky sent me out a replacement for free.

do you pay any subscription? If you do that might be why you got it free.

ukcarper

tried that it they want money

wuckfit

michael1983l wrote: »

do you pay any subscription? If you do that might be why you got it free.

no. it's just the card for the free channels over satellite.

ukcarper

Mine is an old subscription card I believe if you bought a sky card for the free channels you might be ok

kazmeister

We've been having problems with our sky for just over a week now. We get a message on screen saying that no signal is being received.

We have an old box and card and used to pay the subscription but cancelled it when we paying to basically watch Dog the bounty hunter :rolleyes::rolleyes::rolleyes: and the channels you get for free. Must have cancelled over a year ago but everything worked until last week.

Could it be the card or the receiver moved (we had a LOT of rain that week) ir was it a coincidence that 2 guys from Sky knocked on the door that week to ask why we hadnt got it !!

Any help would be great

spike7451

kazmeister wrote: »

We've been having problems with our sky for just over a week now. We get a message on screen saying that no signal is being received.

We have an old box and card and used to pay the subscription but cancelled it when we paying to basically watch Dog the bounty hunter :rolleyes::rolleyes::rolleyes: and the channels you get for free. Must have cancelled over a year ago but everything worked until last week.

Could it be the card or the receiver moved (we had a LOT of rain that week) ir was it a coincidence that 2 guys from Sky knocked on the door that week to ask why we hadnt got it !!

Any help would be great

Get your remote,press 'Services'-'4'-'6'.
You should see two grey bars,what are they reading?
Signal quality should be over/about 3/4 up.
If nothing & as you say it's been rainy,unplug the box from the mains & unscrew the satalite feed,is the any water coming out of the cable & can you see the copper core looking shiny?
If the is water,then your cables damaged or the LNB's not sealed correctly,probably with gaffer tape & not amagamating tape.
HTH,
Spike
Oh,those blokes that come around the door are not from Sky,they're from a marketing company & get paid by commision,they can be dodgy.
(I had a job interview for them last month,the commision pay put me off!)

will-in-estoril

ukcarper wrote: »

Mine is an old subscription card I believe if you bought a sky card for the free channels you might be ok

That's right, as long as your 'Freesat from Sky' card is under 3 years old; otherwise, it's £20.