Boots OOTW 18/12/09

elysia2003

This is what my order tracking states:

HSD Out for Delivery awaiting IOD
21/12/09 LICHFIELD HOME DELIVERY
Out for delivery 21/12/09 04:15 LICHFIELD HOME DELIVERY
Released to other delivery agent 18/12/09 23:33 LICHFIELD SERVICE CENTRE
Arrived At Depot 18/12/09 22:58 LICHFIELD SERVICE CENTRE
Departed Depot 18/12/09 16:30 HAMS HALL
Arrived At Depot 18/12/09 16:29 HAMS HALL Shipment
Data Received 18/12/09 LICHFIELD SERVICE CENTRE

Why is it taking so long to deliver? Hams Hall is two minutes drive away, yet they transferred it from there on the 18th to somewhere else - Yet I'm not having mine delivered until tomorrow!!! Grrrrr.

SUMMER

Hi info for anyone in northwest have rang all over this morning cant find any who have had a delivery i will keep trying guys and let you know if i get lucky !!!

Anyone else have any luck please let me know thank you

merry christmas :santa2:

littlepinkstars44

Have found this posted elsewhere by someone about DHL! (http://www.digitalspy.co.uk/forums/showthread.php?t=690909)

I think I can throw some light on these delivery delays
DHL have started using home delivery agents ( housewives between school runs etc)

They are an absolute pain. Ive just had an item showing as out for delivery for a week, basically they get handed over to the home delivery agent and they deliver it when the get round to it

Anything that will fit in their car will be given to them
Bit of a concern as if items are with the delivery agent for 4.5 or 6 days where are they being kept ovenights say ? In the car, in the garage or shed? as they would not be insured by that individuals home policy !

hells_2

Bumbles2 wrote: »

Here is a tip for some of you if you are really desperate to get hold of one.

If you live near an airport, most terminals have a Boots Airside (meaning you do not need a ticket or passport to shop in there).

Erm, I thought the term 'airside' does mean you have passed through security/passport control?

Good idea to raid the airport shops though, I only live 10 mins from M/CR Airport, didn't think about that!

hells_2

SUMMER wrote: »

Hi info for anyone in northwest have rang all over this morning cant find any who have had a delivery i will keep trying guys and let you know if i get lucky !!!

Anyone else have any luck please let me know thank you

merry christmas :santa2:

Have you rang the Trafford Centre?

aplaceinthesun

Yay just delivered mine to myself ! (I am a DHL @ Home delivery driver...)

skibster

aplaceinthesun wrote: »

Yay just delivered mine to myself ! (I am a DHL @ Home delivery driver...)

That must've been the best delivery you'll make all day! Can you shed light on what people can expect regarding deliveries, as in if it says the package is out for delivery that day, could it have been handed over to an independent carrier who might deliver it days later?

SUMMER

hells wrote: »

Have you rang the Trafford Centre?

Hi cant get though still trying lol too many people ringing for s&g hatbox's me thinks have tried all large and small branches a lot of the smaller ones have said they have Never had any in at all !!will keep trying we may get LUCKY !!

aplaceinthesun

littlepinkstars44 wrote: »

Have found this posted elsewhere by someone about DHL! (http://www.digitalspy.co.uk/forums/showthread.php?t=690909)

I think I can throw some light on these delivery delays
DHL have started using home delivery agents ( housewives between school runs etc)

They are an absolute pain. Ive just had an item showing as out for delivery for a week, basically they get handed over to the home delivery agent and they deliver it when the get round to it

Anything that will fit in their car will be given to them
Bit of a concern as if items are with the delivery agent for 4.5 or 6 days where are they being kept ovenights say ? In the car, in the garage or shed? as they would not be insured by that individuals home policy !

Sorry that you find the DHL delivery drivers an absolute pain , I have been one for 2+ years and pride myself on offering a good service .... all agents operating out of our local depot do the same .... I have extra insurance for my car for when delivering and home for when any are stored here overnight...... We definately dont deliver 'when we get round to it ', we HAVE to attempt all deliveries the next day whether they are next day or economy , despite only getting paid when we actually deliver , if we dont get it delivered after 3 attempts then we dont get paid so obviously everyone is keen to get delivery made on a first attempt......

aplaceinthesun

skibster wrote: »

That must've been the best delivery you'll make all day! Can you shed light on what people can expect regarding deliveries, as in if it says the package is out for delivery that day, could it have been handed over to an independent carrier who might deliver it days later?

Yep the easiest one today as it didnt involve going out in the ice ! If it is out for delivery today it should be attempted today whether it is a regular van driver (unlikely) or a Home Delivery agent, if you are out a card will be left and generally a parcel can be collected from your local agent who is invariably much closer than the local DHL depot.