The Body Shop- deal of the day bargain

c_l_a_i_r_e

eklynne wrote: »

Mine is still saying 'paid' and Y1. Funds are out of my account.
I'm getting a bit nervous about this one, as I ordered from the Body Shop a couple of months back and I got an email right away and the order came withing 3 days.
I'm going to leave it until later on this afternoon and then give them a call. Will report back what they say.

I said earlier in the thread that I always got a confirmation email from them straight away, but i just checked my account and i never got one for an order I placed sunday night and which has now been despatched. So I'm assuming they're just snowed under with the amount of orders they're getting. As long as the order shows on your online account I wouldn't worry.

Also maybe I'm just unlucky but in my experience the BS is very slow to deliver. My last few orders have been despatched 2-3 days after ordering, and arriving 3-4 days after that.

EmmaLouiseStar

I cant order anything else ...doesnt matter what card I use. My husband even went on and tried to place a order with his details and it declined so I am convinced it is related to the address and not the cards x

EmmaLouiseStar

Thanks Claire .. you are probably right they will be very busy at the moment. Fingers crossed x

eklynne

I just assumed confirmation emails were automated, and wouldn't be affected by workload. Thanks Claire, that's put my mind at ease a wee bit

c_l_a_i_r_e

truly1 wrote: »

There is a code for a free cranberry body butter for £20 spend on quidco - but it doesn't seem to let you enter any other codes if you use this. Unless I am missing something.

You can only use one code at a time unfortunately:(

Unless you've your heart set on getting the cranberry body butter you'd be better to fill your basket with £25 worth of stuff, you'll then get the coconut shimmer body body butter added automatically and you can use one of the £5 off codes to reduce your spend to £20.

c_l_a_i_r_e

eklynne wrote: »

I just assumed confirmation emails were automated, and wouldn't be affected by workload. Thanks Claire, that's put my mind at ease a wee bit

You'd think so wouldn't you I don't understand it, but my order from Sunday is definitely on its way:D

Hopefully some peeps who paid for the express delivery will be on today to let us know if the orders were fully honoured.

michellecc

LuSiVe wrote: »

I'm still not allowed to order anything as the 'bank authorisation' is failing on any card on any order, not even non-glitch-filled ones

Anyone else?

Yes, me too, but mine happened on two days ago, I called bodyshop, they don't know why either.

Mandles

Anyone actually got theirs yet?

DaisyFlower

eklynne wrote: »

Mine is still saying 'paid' and Y1. Funds are out of my account.
I'm getting a bit nervous about this one, as I ordered from the Body Shop a couple of months back and I got an email right away and the order came withing 3 days.
I'm going to leave it until later on this afternoon and then give them a call. Will report back what they say.

Will wait and see how you get on before I call as well. Have had a few orders from BS this year and email is usually pretty immediate and always a despatch notification a couple of days later. Both my orders are still pending and no emails etc still which hasnt happened before, emails would be automatic so volumes etc would not affect those.

I'd rather they just emailed to cancel if the glitch wont be honoured rather than leave it running and not send out the higher priced freebies.

vickitoria

Mandles wrote: »

Anyone actually got theirs yet?

I should be getting mine today, express delivery, not here yet , but I'll let you know if it comes and if it is all there