O2 iPhone users forced into paperless billing

olly300

Proc wrote: »

Welcome to 2009.

Hopefully all companies will use some common sense and push more online billing.

It's not common sense to use online billing if:
1. You need the bills as a record for tax purposes
2. You need the bills to claim expenses from your employer on your own personal mobile phone

rsykes2000

olly300 wrote: »

It's not common sense to use online billing if:
1. You need the bills as a record for tax purposes
2. You need the bills to claim expenses from your employer on your own personal mobile phone

As said before though, online billing simply means they will let you download it as a pdf. This means you don't have to store the physical paper copies, just find them in a folder on your hard drive and print off as / when necessary.

nomoneytoday

o2 give me double sms messages for using their online service
(online service compared to the High Street)

All the old bills are stored on their server so can be looked at later if I were to find the inclination to do so

andrewd1

But lets not forget it should be our chioce to stop paper bills.
I did sent a text "PAPER" to number 20802 and got a text back saying there is a problem so please visit the o2 website.

Lifeisbutadream

Jakg wrote: »

Whats easier, having a big box full of paperwork you have to sort through or going into the "Bills" -> "T-Mobile" folder on your PC and doing it that way.

What if PC loses data? I cant keep anything else on the PC, wo why would bills be any different?

kai_lani

As far as I know, it is not possible to get a pdf of your bill like many banks provide, you are in fact only ableto print out the front page from the o2 control panel. Printing out actual call list t split fo expenses claims and the like is a bit of a 'mare, involving spreadsheets. At least it was 6 months ago when Iast tried, and the CS team were useless when I explained I needed to print something itemised for expenses.

rsykes2000

Lifeisbutadream wrote: »

What if PC loses data? I cant keep anything else on the PC, wo why would bills be any different?

A sensible person backs up their data and doesn't keep valuable / important downloaded documents in a single place. There are several online backup sites eg gmail or you could use a USB drive or external HD.

Lifeisbutadream

rsykes2000 wrote: »

A sensible person backs up their data and doesn't keep valuable / important downloaded documents in a single place. There are several online backup sites eg gmail or you could use a USB drive or external HD.

Or I could just file all my paper documents in my fireproof filing cabinet as I do now.;)

I do back up my data.

Also if I kept all my invoices online I would have to also keep a record of what I needed to find should I have an investigation.

nomoneytoday

Lifeisbutadream wrote: »

What if PC loses data? I cant keep anything else on the PC, wo why would bills be any different?

Then you go back to the website and save the bill pdfs again.
Or use your backup?

Lifeisbutadream

nomoneytoday wrote: »

Then you go back to the website and save the bill pdfs again.
Or use your backup?

This is getting a bit boiring now :rolleyes:

I am simply pointing out that I prefer paper billing. I am not completely stupid, I know how to use paperless billing, I just don't want to.