Great Price! Cyclonic Power Dual Pack From Vax

bella4uk

Yep mine faulty code too...hope others who have bought this read about this too...thanks cockler

Lawe

Many thanks cockler for the info. :T
Checked mine... faulty :mad:

Mark_Ice

Another faulty one here....

matto

Not too fussed if I've got a faulty Turbo Tool or not. They're offering free replacements.

I was a bit confused at first with the TurboTool as on it it says "Keep away from hair" and on the box it says "great for pet hair". Of course what it means is keep the TurboTool away from your own hair!

Performance wise the upright is excellent. Bit plasticy perhaps and doesn't feel like it'll last the fifteen years my last one did but overall very pleased.

williamh1

Oddly enough I used the turbo tool for the first time this morning on the stairs and it seemed to work perfectly. However, it is one of the so-called defective ones so I've contacted Vax via their website - they have an online re-call service - for a free replacement. Thanks to cockler for pointing out the potential problem.

The upright's performance, by the way, is truly excellent but it does make me wonder how other manufacturers can get away with producing machines which vacuum so little dirt, dust and pet hair from our (relatively) expensive carpets.

cockler

:rolleyes: matto =Not too fussed if I've got a faulty Turbo Tool or not. They're offering free replacements == thats why i pointed it out cheers anyhow :rolleyes:

Ally

Just gave them a call about the turbo tool and the broken tool bracket. Tool bracket to be sent out within 24hrs - free of charge as still under warranty and the replacement turbo tool to be sent out too. They said they will send a pre-paid envelope to return the faulty turbo tool to them.

very easy and pain free:D

jonnydoe

damn missed it!

Whirly

*sigh* My cylinder Vax seems to have died this morning. My wife thinks it overheated but surely it shouldn't just die?

Anyway, I'll have to call Vax CS tomorrow followed, I expect, by a call to empire stores.

vegansaver

Whirly wrote:

*sigh* My cylinder Vax seems to have died this morning. My wife thinks it overheated but surely it shouldn't just die?

Anyway, I'll have to call Vax CS tomorrow followed, I expect, by a call to empire stores.

Same thing happened to mine (the little vax) It's definately an overheating issue as left mine overnight and the next morning it worked perfectly.