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virus help

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Comments

  • jetcat
    jetcat Posts: 746 Forumite
    500 Posts
    yes, am connected now
  • asininity
    asininity Posts: 1,615 Forumite
    OK do you have CCleaner? if you do run it and see if IE works after that. If not try this:

    Open Internet Explorer > Tools >Internet Options > Security > Click ‘trusted
    sites’ icon >Click Sites > uncheck ‘require server verification’
    Then add following sites :
    http://*.windowsupdate.microsoft.com
    http://*.windowsupdate.com.
  • jetcat
    jetcat Posts: 746 Forumite
    500 Posts
    edited 27 November 2009 at 10:14PM
    tried the second option, didnt work, just got the same message. I dont know what ccleaner is, and a search for files/folders didnt find anything

    can i just check as well, when i downloaded IE8 - i didnt get a window saying run or anything - i am not convinced i have done that right?
  • asininity
    asininity Posts: 1,615 Forumite
    http://www.filehippo.com/download_ccleaner/

    Click the green button for the lastest version.
  • jetcat
    jetcat Posts: 746 Forumite
    500 Posts
    asininity wrote: »
    http://www.filehippo.com/download_ccleaner/

    Click the green button for the lastest version.


    ok, this is driving me mad now! Still doesnt work (after cleaning) - do i actually need this, or can i continue using firefox?
  • asininity
    asininity Posts: 1,615 Forumite
    Click Start, click Run, type appwiz.cpl in the Open box, and then click OK. In the Currently installed programs list, click Windows Internet Explorer 7, or click Windows Internet Explorer 8, and then click Remove.
  • jetcat
    jetcat Posts: 746 Forumite
    500 Posts
    could only find IE8 - so have deleted that
  • asininity
    asininity Posts: 1,615 Forumite
    Right try internet explorer again.
  • jetcat
    jetcat Posts: 746 Forumite
    500 Posts
    can't find server
  • asininity
    asininity Posts: 1,615 Forumite
    edited 27 November 2009 at 11:03PM
    Follow these instructions:

    Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP
    • From the Start menu, select Run.
    • In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
    • Select the OK button.
    • Follow the prompts throughout the System File Checker process.
    • Reboot the computer when System File Checker completes.
    Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP
    • From the Start menu, select Search, select All Files and Folders.
    • Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
    • Ensure that Search System Folders and Search Subfolders are also checked.
    • In the All or Part of the File Name box, type ie.inf
    • In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
    • Click the Search button.
    • In the search results pane, find the ie.inf file located in Windows\Inf folder.
    • Right click the ie.inf file and click Install on the context menu.
    • Reboot the computer when the file copy process is complete.
    From here:

    http://www.theeldergeek.com/repair_ie6.htm

    You'll need the XP installation disc, assuming you've got it.
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