virus help

jetcat

sorry, i'm back!

Dr web has just finished the complete scan - once i have selected the problems it has found, do i click cure, move or delete?

aliEnRIK

cure, delete if cure doesnt work

asininity

Once thats done update windows!

jetcat

ok, tis done (dr web). Have ran hijack again, and this is what i got....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:28:51, on 27/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\btbb_wcm\McciTrayApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Microsoft Money\System\reminder.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\oem\Desktop\792m99yy.exe
C:\DOCUME~1\oem\LOCALS~1\Temp\RarSFX2\ek7mf2.exe
C:\PROGRA~1\CALLOF~1\CALLOF~1.SCR
C:\PROGRA~1\CALLOF~1\CoA.dat
C:\Documents and Settings\oem\Desktop\792m99yy.exe
C:\DOCUME~1\oem\LOCALS~1\Temp\RarSFX3\ek7mf2.exe
C:\Documents and Settings\oem\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
R3 - URLSearchHook: (no name) - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll (file missing)
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~2\SMARTB~1\BTHelpNotifier.exe
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: DM1Service - OLYMPUS IMAGING CORP. - C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
O23 - Service: Google Update Service (gupdate1c9c5b317519e14) (gupdate1c9c5b317519e14) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7756 bytes

asininity

You haven't gotten rid of the items myself and rik pointed out and you still need to get rid of avg install security essentials and update windows.

All detailed in previous posts.

jetcat

asininity wrote: »

It will be quicker what with it being cleaning of the infections you had. FIX these:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
R3 - URLSearchHook: (no name) - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - (no file)
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll (file missing)

Ok once thats done I would seriously consider getting rid of all the toolbars installed in the browsers, like the Ask Google and Yahoo ones.

Next download this: http://www.avg.com/us-en/download-tools the first one in the list then go to the control panel uninstall AVG, onced its done run the removal tool to make sure AVG is completely removed.

Ok now go to this: http://www.microsoft.com/Security_Essentials/default.aspx?mkt=en-us#dlbutton and download and install it. Once done run windows update this make take a while as you need to install service pack 3 and all the updates after it. When thats done run a full scan with Security Essentials.

right, i have deleted those files. How do i uninstall the toolbars?

asininity

In the control panel they should be listed uninstall them from there.

Also theres one I missed that rik got:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm

jetcat

asininity wrote: »

You haven't gotten rid of the items myself and rik pointed out and you still need to get rid of avg install security essentials and update windows.

All detailed in previous posts.

sorry asininity - forgot i had posted the log done before i deleted the files. When you say get rid of AVG - i dont actually know what that is, sorry:o

asininity

Sorry uninstall it Start>Control Panel. I'm in 7 and cant remember the actual name in the old style control panel but they'll be an option to uninstall programs. Uninstall it from there as well as the toolbars and run the removal tool after its done.

jetcat

asininity wrote: »

Sorry uninstall it Start>Control Panel. I'm in 7 and cant remember the actual name in the old style control panel but they'll be an option to uninstall programs. Uninstall it from there as well as the toolbars and run the removal tool after its done.

thanks, have done that now. Am just downloading the security thing now - i cant believe you're still bearing with me:o