PPI Claim Welcome Finance

stephel

My eight weeks were up at the start of December....i rang them and they also told me they had a backlog of about 3-4 weeks.
I rang yesterday and they told me i should hear in the next week or two.

di3004

stephel wrote: »

My eight weeks were up at the start of December....i rang them and they also told me they had a backlog of about 3-4 weeks.
I rang yesterday and they told me i should hear in the next week or two.

Good luck, as long as you know then that is cool.
And hoping for a good outcome for you.;)

mum1022

johnderby09 wrote: »

Hi,

I claimed back PPI from Welcome at the start of August and received this questionnaire back within a few weeks. Sent it back answering most questions as di3004 suggests (i.e. you have all the information you require).

Called them when the 8 weeks was up and they said that due to a massive backlog (everyone must be claiming this back!) they were running about 6 weeks late in resolving the cases. Decided to let them have the courtesy of 6 more weeks before getting the Ombudsman involved.

After about 5 weeks, got the offer for a full refund which I sent back immediately! The cheque should arrive anyday now.

I mention this just to warn those awaiting a decision that it may take longer than the 8 week timeframe, so call them the day the 8 weeks is up to get an update (if you haven't heard anything). And then decide from there which way to take it.

Hey Johnderby09, did you ever get your cheque, just wondering how long the whole process might take, we all know what Welcome are like with not sticking to their work.

Oeillade

Got letter yesterday saying that whilst Welcome don't accept any of my arguments they are going to refund the PPI in full with 8% statutory interest. Sent my first letter middle of December.

Just waiting for my cheque now.

Thanks everybody

skintmumofone

Oeillade wrote: »

Got letter yesterday saying that whilst Welcome don't accept any of my arguments they are going to refund the PPI in full with 8% statutory interest. Sent my first letter middle of December.

Just waiting for my cheque now.

Thanks everybody

I have been waiting patiently since October to get my refund and they keep palming me of with excuse after excuse saying it is the rebook and cancel process and there is external IT problems, my account manager phoned me yesterday to say she has asked that they treat it as a priority and said to me you know the longer you pay it the more you will get back - its really not the point, its my money so just pay it back gr gr :mad::mad: sent my acceptance form in October and still waiting .......patiently!

Well done for getting it so quickly just wish they would hurry up I am going to be 40 at the beginning of April and my hubby wants me to book a party but without the funds its just not going to happen til I know for sure the money is coming back!

di3004

Oeillade wrote: »

Got letter yesterday saying that whilst Welcome don't accept any of my arguments they are going to refund the PPI in full with 8% statutory interest. Sent my first letter middle of December.

Just waiting for my cheque now.

Thanks everybody

Well done to you :T:T
Congratulations :beer:

di3004

skintmumofone wrote: »

I have been waiting patiently since October to get my refund and they keep palming me of with excuse after excuse saying it is the rebook and cancel process and there is external IT problems, my account manager phoned me yesterday to say she has asked that they treat it as a priority and said to me you know the longer you pay it the more you will get back - its really not the point, its my money so just pay it back gr gr :mad::mad: sent my acceptance form in October and still waiting .......patiently!

Well done for getting it so quickly just wish they would hurry up I am going to be 40 at the beginning of April and my hubby wants me to book a party but without the funds its just not going to happen til I know for sure the money is coming back!

How frustrating for you hun......:mad:, well I hope they move on with this as soon as possible with your refund, hope its with you very soon.
Good luck with this.:)X

twinkledust

Like everyone here I sent my first template letter away to welcome finanace and recieved a questionairre to fill in....just need send it back once I've completed it now!

Oeillade

Good luck, twinkledust. Looks like they are paying out just for "goodwill", so should be easy for you.

twinkledust

Oeillade wrote: »

Good luck, twinkledust. Looks like they are paying out just for "goodwill", so should be easy for you.

Heres hoping! They are a bunch of robbers. Hope all goes well for everyone and congrats to those of you awaiting payouts! :T