charges for 07744 simply-fone/merged

andy88_2

mrs wrote:

Hi Andy, I called the CS team and the representative says the charges stand. How could you convince them?

I don't know. For me it was only just over a quid anyway; I can imagine if they are looking at a large sum, it's rather more difficult for them to give it back; and I could refer to wrong info in previous calls. Is yours a lot?

andy88_2

pgibby wrote:

Vodaphone customers beware
I started to use the 0774 system to call overseas as I have 1000 cross network minutes on my phone. Despite seeing a Vodaphone rep as well as many calls to them they still charged me 30p a minute. This was followed with a phone bill in excess of £700.00 for 2 months,Check first

Welcome to the site. It's a pity you didn't join earlier as this Vodafone charging has been known about for some time. Some, but not all, people have been able to get a refund.

drek

Doubt if you'l gert refund for £700 !!

Goodness thats about 2000 minutes or well over 33 hours! [@35p p/min.]

I received credits but they ranged from £5.00 - max £28.......

If u use that much u should change yr contract to o2 or t-mobile [which accept these 07744] & get a rally big free minute package

mrs_3

Hi Andy,

Mine should be in the range of £100.

MyUserNamesTaken

Anyone know if BTMobile charge for this?

OVERTHEODDS

HAS ANY ONE EVER USED THIS SERVICE? - the list of places you can call is endless




(freefree.co.uk)

Don't Waste Your Free Mobile Minutes!

YOU CAN NOW CALL THE WORLD FREE FROM YOUR MOBILE


WITH THE AMAZING NEW PRODUCT FROM FreeFreeFree.co.uk YOU CAN NOW MAKE FREE INTERNATIONAL CALLS TO OVER 380 DESTINATIONS USING YOUR INCLUSIVE CROSS-NETWORK MINUTES*


> How to use
1) From your mobile simply dial: 07744 974 294

2) At the prompt, dial your International destination number - followed by # only (do NOT press 'call' after your destination number)
It works 24 hours a day, 7 days a week. It's so easy… try it NOW!

*For this to be free: Calls made by mobile phone contract users will utilise inclusive cross network minutes. When all inclusive minutes have been used, calls will be charged at regular cross network call rates (subject to individual mobile phone provider - some providers may charge for these calls - check in advance). Some countries are excluded from this service. The service provider operates under Ofcom licence

andy88_2

It's the same as the Simply-Fone service; read the rest of the thread and others to find out about charges for these calls.

ZUBAIR_3

MyUserNamesTaken wrote:

Anyone know if BTMobile charge for this?

up to my last bt bill, calls to 07944-- were free. my next bill is due next week. will see what happens.

amino_2

i have just received my orange bill and been charged for 07744 number they at least owe me 48 quid, spoke to customer advisor not much help from thrm,i'm well annoyed been ripped off, they wont even credit me any money back orange just wont do anything to help, once my contact finishes i aint gona renew with them;
i made a call on 6/4/05 at 8am for 22 mins orange didnt charge then on the same day made a call at 4.20pm they charged me 18 quid for a 43 min call.

can anyone help me to complain to orange

blinker

move yr contract to O2 mate..
far more honest!!

i really think orange have shot themselves inbthe foot over this s-f 0774 business.

lots of my [heavy-using] Asian frioends are [have] moved over to o2 already...

serves Orange d**n right!!