charges for 07744 simply-fone/merged

marjorie_2

u just have to phone 191 & make complaint.

I been credited every single month so far.

also, i know that 3 are refunding for calls to 07744 974333 & 07744 974363 too.

gaahmad

I'm on Orange anytime (any network) 400 tariff and to-date, I haven't been charged for calls to Simply-fone. Awaiting my next bill in the next few days, hope they haven't started charging now otherwise my bill's gonna be huge!! Is there anything that you can do if they haven't charged you for months but start charging you without notifying you?

wizz

why should they start to charge?
i'm bemused at your pessimissm

its an unreal service. Just take advantage and use 07744 974 363 for alll them international calls !

[my querie is this: how the heck does 18866 and ilk stay in business...? there's no way they can offer uk calls for just 1p and not lose money]

climbgirl

I'm with Orange (who seem to be not charging for these calls so far!), but every time I try to dial I get 'sorry, we can't connect your call at present'. Have tried different times of day, different numbers etc.

Have they caught on?!

jiji

marjorie wrote:

u just have to phone 191 & make complaint.

I been credited every single month so far.

also, i know that 3 are refunding for calls to 07744 974333 & 07744 974363 too.

Marjoria, Can you give me some proof or someone else 3 are not charging for these no. As I try to dial these nos. message getting you will be charged normal rates. I have 3 contract 500 minutes free at least I can use for international call. thanks.

chris28sc

climbgirl wrote:

I'm with Orange (who seem to be not charging for these calls so far!), but every time I try to dial I get 'sorry, we can't connect your call at present'. Have tried different times of day, different numbers etc.

Have they caught on?!

orange so far have not charged me. however, i made a call near the end of feb and when i checked my mins a few days later, it doesn't seem to have gone down. it could be that i miscalculated. but to play it safe i've stopped using the number until i can check my bill which won't be until 22nd march! has anyone had a bill from orange recently that shows calls to simply-fone after 22nd feb that were free?

marjorie_2

jiji wrote:

Marjoria, Can you give me some proof or someone else 3 are not charging for these no. As I try to dial these nos. message getting you will be charged normal rates. I have 3 contract 500 minutes free at least I can use for international call. thanks.

I know that s-fone will send you the email from 3 cust.service that a client of theirs received [& was good enough to pass to them]

your best bet is to contact s-f and ask em for copy of that email.
i've found s-fone to be very obliging and fast to respond.

I'm with Orange (who seem to be not charging for these calls so far!), but every time I try to dial I get 'sorry, we can't connect your call at present'. Have tried different times of day, different numbers etc.
climbgirl... have u checked that your destination is included...? i tried to call Belgium mobile and got same rresponse until s-fone emailed me that belg mobile aint included...!

all destinations are on their website

shafeeq

I emailed Three and this was their response to calling this number.

Shafeeq

Thank you for the email you have sent regarding charges for dialling a
certain number.

Most of the 07744 number range are held by a company called "Inquam
Telecom". They are not Vodafone numbers. This number range is typically
set up as Personal Numbering Service numbers to supply services & is hence
charged outside allowance.

It appears that OFCOM list on their website that 077 numbers are part of
a consumer range. It may be that the above company are in breach of
Trading Standards legislation by using the same for a Personal Numbering Service.

If you have any further queries or questions please do not hesitate to
reply to Contact.Centre@three.co.uk or call us by dialling 333 direct from
your handset or 08707330333 from any UK phone, this call will be charged at
National Rate.

Regards

3 Customer Services
08707330333
Welcome to our Network
https://www.three.co.uk
SL0203

andy88_2

That clarifies 3's position very well; they have probably complained to Ofcom about it. Their messages that they will not charge certain customers subject to or pending an Ofcom decision may imply they hope the situation will alter.

ZUBAIR_3

andy88 wrote:

That clarifies 3's position very well; they have probably complained to Ofcom about it. Their messages that they will not charge certain customers subject to or pending an Ofcom decision may imply they hope the situation will alter.

3 & vod has charged me for this. lot of calls to cs but no joy. orange & bt mobile donot charge to 07744 no. as i have received bills from these four mobile operators.