Pet Insurance E&L

mrfrostie

:beer:I HAVE A RESULT!!
Since posting on this forum thread 2 days ago I had a private message from 'CLAIMSMANAGER' promising that he would get someone to look at my claim and get back to me- Sure enough a very obliging Gentleman called back the very next day to say my claim had been upheld and that the cheque would be sent out today (Friday 13th!) I will comment further when our cheque arrives to give my final thoughts on E&L

thesim

Well, what a turn around. Good for you. Shame E&L only did it when you started sharing you story and other talked about their reputation.

savemoney

I am contemplating getting cat insurance and was looking at E&L I think differently now because of the bad comments

That review is terrible cant get much worse


Average rating for this product is: 0.5 out of 5
From 2 ratings and 234 reviews
2% of users recommend

http://www.reviewcentre.com/reviews57547.html

savemoney

It doesn't wash with me when companies try and be helpful on forums or on tv like watchdog (not that I watch that rubbish now). They really only do it to limit their reputations

I will look else where, no one wants aggravation when they loose a loved one

SJP

Congrats Mrfrostie....

I'm still waiting......

I emailed the claims manager back, advising that I couldn't supply the last three years medical history, however I'd been insured with E & L longer than this......

In his original email, he said that once I responded this would be dealt with as a matter of urgency.....

5 working days and counting.........

wrangler5

In other words he was just being full of !!!!!! when he came here being all pretendy helpful & making fake promises? Now why doesn't that surprise me with E&L? :rotfl:

SJP

7 days.............

How long do you think I should leave them before I go to FSA, Ombudsman and my MP???????????

mrfrostie

Cheque arrived today one week after I posted on this website (ironically) WILL WRITE A FULL REVIEW OF WHAT I THINK OF E&L SHORTLY

wrangler5

SJP wrote: »

7 days.............

How long do you think I should leave them before I go to FSA, Ombudsman and my MP???????????

Ask them to issue you with a full & final response in writing withing 14 days. Once you recieve a full and final response from them regarding the payout they are avoiding, then you can take it up with the FSA.

wrangler5

Come on Mr Claims Manager, you had plenty of pretendy sympathy when you came here to tell us all about how wonderful E&L are. Stop behaving like a devisive slimey little Toad & offer the OP some assistance.