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Howdens Traders passing on discount - Scam??
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As a matter of interest why do you get two receipts?0
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milliebear00001 wrote: »Howdens haven't done anything wrong (at least in my eyes and legally!) it's the fitter who has lied and forged documents, hence the case against them.
I may have missed it but I've reread the thread and I can't find anyone else mentioning forged documents. Who forged what documents?0 -
So if a customer challenged you on not giving them trade price how would you respond?0
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Milliebear0001 says so, she seems to know more about this than me!0
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Garages will generally pay half what they charge for parts so is this now criminal ? With my trade card in Halfords I pay 40p for bulbs (and they still make a margin) whereas joe public pays £2.99. I get 2 receipts, one is just a list of items and retail prices, is this now also criminal ? Please give us some facts of the court case, the other posters are genuinely interested0
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Hi Molerat, same question to you as Gloomendoom - if a customer challenged you on not giving them trade price how would you respond?0
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Hi Molerat, same question to you as Gloomendoom - if a customer challenged you on not giving them trade price how would you respond?
I don't have customers in the sense that I think you mean but, if I did, on what grounds could they challenge me. It is up to me to set the price that I want to re-sell parts. If the the customer isn't happy with the price, they can go elsewhere.
After all, I don't go into Halfords or Tescos and demand that they sell me goods at the price that they pay for them. That would be silly.
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Hi Molerat, same question to you as Gloomendoom - if a customer challenged you on not giving them trade price how would you respond?
I may be missing the point here but I thought the reason companies like halfords etc offered trade cards was so people in the 'trade' could by parts at a discount, make a little profit on the mark up with the end result being Halfords gains a trade customer, trader makes a small amount of mark up profit, and customer gets car parts at a slightly lower cost than they would of if they contacted halfords direct.
A customer has no 'right' to a 'trade' price because they are not trade.MF aim 10th December 2020 :j:eek:MFW 2012 no86 OP 0/20000 -
Put it this way jillytb, if you had been able to buy from Howdens, you would have paid 6k for your kitchen, the fitter paid less because he spends a lot with Howdens. The fact he paid 2k less is irrelevant he probably factored it in when he quoted to you. I cannot see what the fitter did wrong.
I would say that if you took civil proceedings against the fitter, you will lose. I have no doubt that if you have obtained paperwork, saying what the fitter paid Howdens, then you and the person who supplied the information have commited a CRIMINAL offence under the Data Protection Act. I note you still haven't answered as to how you got this information.
Have a good think before you issue proceedings against the fitter, you could find yourself in a whole heap of trouble.
Next thing you'll know customers will want all materials at cost price :eek:0
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