GE '3%' Cashback Card

Redbedhead

Well I have finally received my replacement card and pin so am spending on my GE Capital card.

Wasn't aware you couldn't view it on the net though, that is a complete pain.

Catseyez

Redbedhead wrote:

Well I have finally received my replacement card and pin so am spending on my GE Capital card.

Wasn't aware you couldn't view it on the net though, that is a complete pain.

Yes, it certainly seems a little behind the times in that respect?

Has anybody had any experience with making an electronic payment from their current account (online) to the GE card?

KTF

Catseyez wrote:

Has anybody had any experience with making an electronic payment from their current account (online) to the GE card?

I have paid both my last bill this way and have had no problems. The details are on the back of the statements.

IvanOpinion

Catseyez wrote:

Has anybody had any experience with making an electronic payment from their current account (online) to the GE card?

It appears to have worked for me from my Abbey account ... I say 'appears' because the money has disappeared from my Abbey account but until I get my next statement goodness only knows where it has gone

Ivan

Stompa

Catseyez wrote:

Has anybody had any experience with making an electronic payment from their current account (online) to the GE card?

No, but mine was supposed to be paid by DD on 12th July. Looking at my online bank statement I can't see any sign of it though.

thefirs

The entire balance of the first statement was due to be paid by direct debit on 12 July, but was only called for today, so it looks like we might be getting a few extra days free interest - Good.

I rang CS on the geographical number given on the reverse of the statement as "callers from abroad". It was answered by a lady who said "lost and stolen", and who explained that the number did come through to CS, but was given priority - also good.

I then asked if the statement date could be altered to allow for a payment date more closely aligned to my salary date at the end of each month. A very definite NO, as "the statement date is the same for everyone", i.e. 17th of month - not so good.

As for online access, she thought that it was already available, though was hazy about how to get it, and then said something about ASDA cards. It's been mentioned before that GE administer the ASDA accounts, but there's no application for online access that I can see on the GE website.

So all in all, a bit of a curate's egg; but hey, think of the 3% - it makes you feel a whole lot better...

KILOCHARLIE

Welliesorter wrote:

Does anyone know if we should we be raising this with Asda or with GE? As I said earlier, some Asdas don't have the option of paying at a Kiosk and the cashback is pointless if we end up having to go somewhere more expensive for fuel.

exactly. maybe it has something to do with this though....

thefirs wrote:

It's been mentioned before that GE administer the ASDA accounts....

Would GE be so sly that they would purposely stop their cards being used at fastlane pumps to save them the 3% on most people's fuel purchases??

Stompa

Hmmm, finally got round to giving them a call to find out why they'd not taken DD payment for the full amount on 12th July, to be told that the person that set up the DD had not done it properly. Not a very encouraging start, but at least the person I spoke to was able to sort it out very efficiently - at least I hope they've sorted it out!

Llyllyll

Got this back from GE today. Looks like it's in the pipeline at least...

Thank you for your recent email.

I apologise for the delay in getting back to you.

We do not offer an on line facility at this moment to view your account on line but we do hope to have this service available to you by October this year.

I apologise for any inconvenience this may have caused.

Best regards

Raeann Knight
> GE Money
Customer Liaison Specialist
Front Line Associate
Customer Solutions

https://www.gemoney.co.uk

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Original Message

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From: Gansburg []
Sent: 12 July 2006 08:07
To: ~GCF UK, Your Questions (GE Consumer Finance)
Subject: GE Online Banking


Please can you let me know if you have the facility to view/track my
GE credit card statement online.

Thanks

Catseyez

Stompa wrote:

Hmmm, finally got round to giving them a call to find out why they'd not taken DD payment for the full amount on 12th July, to be told that the person that set up the DD had not done it properly. Not a very encouraging start, but at least the person I spoke to was able to sort it out very efficiently - at least I hope they've sorted it out!

Oh no...you won't have to pay interest will you?

Think I'll pay mine by electronic transfer....