Tesco Loans

sharpdeath

Have received my SAR today and I'm not pleased. They have sent me a cover of the loan agreement, the payments and that's it. No phone call data, no transcripts, nothing. Oh well, looks like I will just have to keep plodding away like an old pit pony down a coal mine!

showergirl

sharpdeath wrote: »

Have received my SAR today and I'm not pleased. They have sent me a cover of the loan agreement, the payments and that's it. No phone call data, no transcripts, nothing. Oh well, looks like I will just have to keep plodding away like an old pit pony down a coal mine!

I would get this in to the FOS.

All I had was the loan agreement and Tesco caved in once the FOS got in touch.

Good luck

sharpdeath

showergirl wrote: »

I would get this in to the FOS.

All I had was the loan agreement and Tesco caved in once the FOS got in touch.

Good luck

It's going in alright!

di3004

sharpdeath wrote: »

Have received my SAR today and I'm not pleased. They have sent me a cover of the loan agreement, the payments and that's it. No phone call data, no transcripts, nothing. Oh well, looks like I will just have to keep plodding away like an old pit pony down a coal mine!

SD, write back and give them just 7 days to supply the information you think they should have sent, if they cannot do this then request they give you an explanation.;)

sharpdeath

di3004 wrote: »

SD, write back and give them just 7 days to supply the information you think they should have sent, if they cannot do this then request they give you an explanation.;)

I've put in my complaint about their failure to provide all information, so that will hopefully count towards me. Otherwise, it will just be more letters of mine being ignored. I shall continue onwards and upwards! :T

di3004

sharpdeath wrote: »

I've put in my complaint about their failure to provide all information, so that will hopefully count towards me. Otherwise, it will just be more letters of mine being ignored. I shall continue onwards and upwards! :T

Yes great idea SD.:T;)X

Itsmineanyway

sharpdeath wrote: »

Have received my SAR today and I'm not pleased. They have sent me a cover of the loan agreement, the payments and that's it. No phone call data, no transcripts, nothing. Oh well, looks like I will just have to keep plodding away like an old pit pony down a coal mine!

Write to the FOS about this and also get your tenner back !

sharpdeath

Itsmineanyway wrote: »

Write to the FOS about this and also get your tenner back !

They have ALL information from me about my complaint.

sharpdeath

At long last, Tesco have responded with a goodwill gesture, no liabilty letter. The amount is all my PPI money plus 8% on top. Many many thanks to everyones support. :j:beer::beer::j

di3004

sharpdeath wrote: »

At long last, Tesco have responded with a goodwill gesture, no liabilty letter. The amount is all my PPI money plus 8% on top. Many many thanks to everyones support. :j:beer::beer::j

Soooooo happy for you SD, Congratulations hunni :beer::T:j:j XX