£20 Voucher to spend at Figleaves (no minimum spend required!!!!) (merged) (CLOSED)

borgs

anewman wrote:

The address was only e-mailed to selected *existing* customers. Someone decided to release the URL into the wild, you were *not* supposed to know it. Yes you can argue that Figleaves should not have done it in this manner, but on the other hand you were still not supposed to know the URL. You could certainly not find it in a search engine.
...

Rubbish. Why does the email have:

"Welcome to figleaves.com, the world's leading online retailer of lingerie, hosiery, underwear, swimwear, sleepwear and more, for both men and women. This email contains your voucher."

at the top then if it was to existing customers?

And great security that is.

I can just imagine this conversation: "There are no links to the page so its effectively secret, only hackers would ever find it and hey, if they did happen to stumble on it we'll just sue them for viewing a page that they were never meant to see. And if they use the voucher we'll just sue them for fraud for using a voucher from a link they weren't meant to see and that we didn't tell them they weren't allowed to use."

Come on, get real.

FloFlo

So, has anyones order shown as despatched yet?
Thanks
Flo

trinnylilac

I ordered last night spent £27 and my order has been tracked with quidco.

But when I go into figleaves itself there is no order so I think mines has been cancelled.

Sillychuckie

Ditto. I placed 2 orders.
One has just disappeared, and another was cancelled.
I received an email explaining it was only meant for select users and they are unable to honour the voucher.

I'll be replying in due course with demands they honour it, cos I still think they are in the wrong.
In both cases, the cost was positive (£1 or so), and quidco tracked the transaction (9p). Hopefully I'll atleast get 18p out of it, if not a tshirt.

K9cuddles

Oh atleast there emailing people now.. will be interesting to see who or what they do honour.

Sillychuckie

K9cuddles wrote:

Oh atleast there emailing people now.. will be interesting to see who or what they do honour.

Here is the precise copy... I received it earlier today, just before lunch time.

Figleaves_idiots wrote:

Dear Mr Sillychuckie,

Thank you for your message.

We are unable to accept the order that you have placed using the £20 off voucher. The voucher was originally sent to a limited number of customers for a specific reason and has now been disabled. We have cross-referenced this list and your details do not match .Therefore, your order has now been declined.

If you wish to place another order without using this voucher, please do so as normal.

I hope this helps. However, should you have any further queries please don't hesitate to contact us again.


With best regards

Laura McCreanor
figleaves.com

Hell yeh I'll be contacting you... I want my goods.

liz_uk

Mine is still `in processing`... did order a £38 bra though, so I hoping as my order was quite high, that they`ll put it through.

Probably jinxed myself saying that now !

Says that it`ll be dispatched within 24 hours, so lets see !

divadee

mine is still showing 'in processing' I did order a £28 pound bra so not a freebie!!

FloFlo

I ordered a freebie and mine still showing as in processing.

bs7

Sillychuckie wrote:

Here is the precise copy... I received it earlier today, just before lunch time.



Hell yeh I'll be contacting you... I want my goods.

when did you place your order?
(just wondering if they are working they way through from the start of the orders, or going by value and getting rid of the low value/free orders first)