£20 Voucher to spend at Figleaves (no minimum spend required!!!!) (merged) (CLOSED)

biglugs

What are the chances do you think? Ordered one item @ £23+£2 p+p-£20 voucher.

I think your chances are fat.

slowen

Am not on about spam emails infact i am on about junk mail through your letterbox and just beacuse a company is "reputable" it does'nt stop them from profiting from your personal information as many companies sell your details on even if it is for only 1p they will make loads on all they details they have.

Figleaves cannot be that reputable as this was probably just a data collection exercise for them to increase their customer database as they made no attempt to keep this offer to the "selected client base" as you only had to give them your email address in return for the voucher. Why not just email a voucher code to the "selected customers" rather than putting on the website saying they will give you a free £20 voucher for you email address?

biglugs

The terms and conditions do state one voucher per customer,

Absolutely - but they don't state what a "customer" is! Is it a household, a family, a group of unrelated persons living at the same address? If my wife is a customer does that mean my daughter can't be?
If my wife bought something without a code she'd be a customer. If I bought something too I'd be a customer in my own right as well. So they can't state that we can't use two vouchers as two customers.
What if I bought something as a customer and so did my wife, both using our own credit cards? Could they cross-reference us? Data protection issues?
What if we both used my credit card, on which my wife is an additional signatory - both cards have the same number but different names on the front.
I think there is absolutely NO fraud here - I checked the T&Cs and they are quite clear. They state I can only use the voucher if it was issued by Figleaves - which it was, and I have an email to prove it! It says Welcome to Figleaves, here is a voucher from us to you, please use it. Try making out now that THEY didn't send it to ME, for MY use.

catanna4u

Figleaves cannot be that reputable as this was probably just a data collection exercise for them to increase their customer database as they made no attempt to keep this offer to the "selected client base" as you only had to give them your email address in return for the voucher. Why not just email a voucher code to the "selected customers" rather than putting on the website saying they will give you a free £20 voucher for you email address

thats a good logical point. it does make them sound a bit dodgy :money:

grex9101

hm. we shall see over the next few days how many orders have been cancelled, if not all. I believe that, as with virgin wines, we may see a "cut off" where orders past a certain date and time will be cancelled without question.

We shall see!!!!

biglugs

Some of you may be interested to know that I have had 18p credited to my Quidco account for my order which was for a grand cost of £2 (after the voucher). So some of these must be going through, or Quidco are going to get a lot of declined earnings to deal with.
And this order was placed at 3:48 am (I'm a bit of a night owl )

as with virgin wines, we may see a "cut off" where orders past a certain date and time will be cancelled without question.

Let's hope that unlike Virgin Wines the products we get aren't a load of old rubbish they happened to have left lying around in a warehouse.

K9cuddles

Nothing in my Quidco!

anewman

slowen wrote:

Why not just email a voucher code to the "selected customers" rather than putting on the website saying they will give you a free £20 voucher for you email address?

The address was only e-mailed to selected *existing* customers. Someone decided to release the URL into the wild, you were *not* supposed to know it. Yes you can argue that Figleaves should not have done it in this manner, but on the other hand you were still not supposed to know the URL. You could certainly not find it in a search engine.

And you will notice I did mention altering your mail address to try catch out companies who might chose to sell on your details. If you change your address from say 69 High Street, to 69A High Street, you will still get your order, and if any junk mail comes to 69A high street, you know where it originated from.

FloFlo

Does anyones order show as despatched yet?
Thanks
Flo

Sillychuckie

anewman wrote:

The address was only e-mailed to selected *existing* customers. Someone decided to release the URL into the wild, you were *not* supposed to know it.

I highly doubt that in the original, true emails sent out to customers deserved of the voucher, it stated anywhere:

"This email is a secret. The URL within the email is a secret. You must not tell anyone about this, or pass it on. Any vouchers used by others other than yourself will not be honoured".

So naive..
It would have been so easy for them to restrict the voucher applied at checkout time to appropriate customers. You don't see this kind of shambles happening with other retailers.
It was simply a data collection ploy, and I'm quite sure that somewhere along the process, they (figleaves) have broken the law by intentionally misleading customers.