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Do NOT use CollectPlus

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  • George666
    George666 Posts: 527 Forumite
    Just on a side note Mancunian you do not happen by any chance to work for or be involved with this bunch of idiots called collect plus do you?
    As you seem to be very insistant on defending a very poor company that lies on its own website to try and get business.
    I have used many couriers before over the years both as a buyer and seller and without a doubt the worst two are the Home Delivery Network and Collect plus which strangly enough seem to be part of the same rubbish company of couriers.
  • Mancunian
    Mancunian Posts: 963 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    edited 8 December 2010 at 9:11PM
    Don't get silly george, think you need therapy regarding couriers as well.

    C+ have been good so far (for me) and if I get problems they won't get my business.
    PLAY GOOD!

    trolls and abusers will simply be added to my ignore list - you can do it too! its under USER CP

    forums.moneysavingexpert.com/profile.php?do=IGNORElist
  • waqasahmed
    waqasahmed Posts: 1,996 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    To be fair on Collect+, its probably down to bad management rather than anything else. If the shop's could be bothered to send the parcels to Collect+ quickly, then they would look a lot better. It all depends on the local shop around you really. Management, and the shops are to blame here methinks. Besides Collect+ don't provide tracking, I think any way
  • George666
    George666 Posts: 527 Forumite
    waqasahmed wrote: »
    To be fair on Collect+, its probably down to bad management rather than anything else. If the shop's could be bothered to send the parcels to Collect+ quickly, then they would look a lot better. It all depends on the local shop around you really. Management, and the shops are to blame here methinks. Besides Collect+ don't provide tracking, I think any way
    It is part of the dreaded home delivery network the network that does not deliver then insults you as well just for good measure this has always been and always will be managed badly.
  • George666
    George666 Posts: 527 Forumite
    Mancunian wrote: »
    Don't get silly george, think you need therapy regarding couriers as well.

    C+ have been good so far (for me) and if I get problems they won't get my business.
    The problem with that train of thought is when you sell ten items on ebay and the home delivery network mess up all of the orders and to add insult to injury go on to insult all of your buyers and your ebay selling account is badly damaged.
    In the thread I started a while ago about the home delivery network that collectplus is part of this is what happened to the seller I bought from the first time I used that seller they had 4.9 in all catagories and 99.9% with over 90000 positive feedback and were a top rated seller and used DHL to deliver my item it was a perfect transaction.
    Now when I checked them out after they started using the home delivery network as a courier they were no longer a top rated seller and they only had a DSR of 4.5 in the delivery time catagory their other DSRs are still 4.9 their feedback has also dropped to 97.6 and all of their negatives are delivery related and that happened to them in just a couple of weeks of using the home delivery network to deliver their items that was a while ago and their account when I checked still has not fully recovered.
    If anybody wants to use this courier and take a chance that this may happen to your ebay account be my guest but don't say I did not warn you.
  • TUS
    TUS Posts: 692 Forumite
    My recent Collect+ parcel sent arrived 3 days late (ie, on the 8th day).

    Collect+ have just sent me a code for a FREE parcel (any size). Nice touch :-)
  • TUS wrote: »
    My recent Collect+ parcel sent arrived 3 days late (ie, on the 8th day).

    Collect+ have just sent me a code for a FREE parcel (any size). Nice touch :-)
    You can use your free voucher and they can deliver another parcel for you 3 days late.
    Then you will have 2 unhappy buyers and double the chances of a bad set of DSRs and bad feedback on your ebay account.
  • A woman scorned eh georgie, get therapy, draw a line under it and move on!
    PLAY GOOD!

    trolls and abusers will simply be added to my ignore list - you can do it too! its under USER CP

    forums.moneysavingexpert.com/profile.php?do=IGNORElist
  • I got a voucher too and didn't even know my parcel was late.
    Impressed!
    PLAY GOOD!

    trolls and abusers will simply be added to my ignore list - you can do it too! its under USER CP

    forums.moneysavingexpert.com/profile.php?do=IGNORElist
  • TUS
    TUS Posts: 692 Forumite
    George666 wrote: »
    You can use your free voucher and they can deliver another parcel for you 3 days late.
    Then you will have 2 unhappy buyers and double the chances of a bad set of DSRs and bad feedback on your ebay account.

    You've made an assumption my buyer was via eBay. Well it wasn't. They didn't mind it being late as I kept them informed and I am using my free parcel to send a package to my nephew 350 miles away.

    So there :-p

    Top marks Collect+:T
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