FSCS - Compensation

dialysis

marshallka wrote: »

Dialysis, its everywhere really as post that is posted goes everywhere. I had something delivered recorded delivery and it took over two weeks to get it just the other week. I complained (not like me is it:rolleyes:) to royal mail and got this reply

Thank you for your recent e-mail and l am sorry to hear about the problems
you have had regarding
the delivery of your mail.

I'm sorry that you did not receive the service expected on this occasion. I
can assure you that we do all we reasonably can to ensure the safety of
mail in our care.

However, due to the high volumes of mail handled on a daily basis it is not
possible to record the movement of individual items. Consequently it is
often not possible, as on this occasion, to say exactly how or why an
individual item is lost.

I would suggest that you ask the sender to submit a claim for this loss, as
they are able to provide more specific details regarding the item. They may
also be able to offer you a refund or a replacement.

I can assure you that all service failures are taken seriously. Lost mail
items are reported to our Security team and the details of your complaint
will also be used at the highest levels within Royal Mail to evaluate our
performance.

Regards

Steven Senior
Customer Service Advisor


What a load of crap as they forgot to say "we are striking".

http://www.guardian.co.uk/money/2009/sep/24/postal-strike-fuels-ebay-disputes

A lot of mail is affected by this.

What a load of crap as they forgot to say "we are striking". Tee hee I love it you have made me laugh. A group of incompetant ............

busbyh

di3004 wrote: »

Have you a copy of them hun?

No - unfortunately!!! That's about the only thing I haven't got regarding the loan. I have every letter, statement. email. copies , copies of copies, you name it, i've got it, but sadly not the recording

marshallka

This bit killed me

I'm sorry that you did not receive the service expected on this occasion. I
can assure you that we do all we reasonably can to ensure the safety of
mail in our care.


Take a look at this:rolleyes:

http://www.dailymail.co.uk/news/article-1213062/Your-post-gutter-Strike-hit-Post-Office-managers-sort-mail-pavement.html

I am a stokie BTW

dialysis

marshallka wrote: »

This bit killed me

I'm sorry that you did not receive the service expected on this occasion. I
can assure you that we do all we reasonably can to ensure the safety of
mail in our care.


Take a look at this:rolleyes:

http://www.dailymail.co.uk/news/article-1213062/Your-post-gutter-Strike-hit-Post-Office-managers-sort-mail-pavement.html

I am a stokie BTW

I'm sorry that you did not receive the service expected on this occasion. I
can assure you that we do all we reasonably can to ensure the safety of
mail in our care. YEAH RIght:rotfl::rotfl::rotfl:I hope my cheques not amongst that lot, I think it might be safer to go pick it up personally:rotfl::rotfl::rotfl:

di3004

My news on the default of Twopart, also posted on the other thread as well, and my reference number is one.:j:j

Good afternoon,

I can confirm that Twopart Limited were declared "in default" on 8 September 2009.

As you may be aware, we expect in most cases to complete all claims within 6 months from the date a firm is declared "in default"

Hope this helps

Robert Lewington - Senior Claims Officer
Customer Services Team
Financial Service Compensation Scheme
7th Floor, Lloyd's Chambers
1 Portsoken Street
London
E1 8BN
Tel 020 7892

busbyh

di3004 wrote: »

My news on the default of Twopart, also posted on the other thread as well, and my reference number is one.:j:j

Good afternoon,

I can confirm that Twopart Limited were declared "in default" on 8 September 2009.

As you may be aware, we expect in most cases to complete all claims within 6 months from the date a firm is declared "in default"

Hope this helps

Robert Lewington - Senior Claims Officer
Customer Services Team
Financial Service Compensation Scheme
7th Floor, Lloyd's Chambers
1 Portsoken Street
London
E1 8BN
Tel 020 7892

Hi di NUMBER ONE - can't get any better than that:beer::beer::j:j:j

di3004

busbyh wrote: »

Hi di NUMBER ONE - can't get any better than that:beer::beer::j:j:j

lol :rotfl:, yeah must have been the first applicant:D, I do know of others who have put in claims as well with Twopart, but cannot remember who is was on here, hopefully they will know soon.:T:T:T, cheers hun.;)XXX:beer::beer:

pengi

I may be being dense but you would think the FSCS would decide if you have a claim before they send to Deloittes to calculate the claim - why would they waste man hours contacting Picture and other lenders and then calculting what you are due for the FSCS to say no??????

busbyh

honey2,

would you be able to find out if your friends claim was sent to deloitte or was it just an FSCS decision.
Grateful for any help on this.

Just another theory we have;)

We are full of them, arn't we:D

di3004

pengi wrote: »

I may be being dense but you would think the FSCS would decide if you have a claim before they send to Deloittes to calculate the claim - why would they waste man hours contacting Picture and other lenders and then calculting what you are due for the FSCS to say no??????

Hi hun

Your certainly not dense.;)

I think we have all wondered on this.