sucidial... no help given

Errata

Kimberley wrote: »

Did they get the help they needed?

The matter was dealt with to the team's best ability.

shellyaspey

I have also been checking back twice a day to see if she has been back on , it is very worrying when you know someone is so upset they see no way out, i do hope she is ok and is workign through this with some help xx

foreign_correspondent

I think it would be worth someone alerting the forum team and asking if they can contact frankiegirl - who knows whether the poster in post 84 has really made contact, or who they are..?

If anyone does, can they let us know, so the forum team are not bombarded with PMs from several different people?

maybe zippychick as she has clearly been looking into this...?

MrsTinks

Last I checked there is no "helpdesk" for MSE... however the forum team are aware... problem is that you can't trace anyone by IP (well you can but rarely will you get anywhere).
I'm sure they will do whatever they can to get in contact with frankiegirl...

foreign_correspondent

MrsTine wrote: »

Last I checked there is no "helpdesk" for MSE... however the forum team are aware... problem is that you can't trace anyone by IP (well you can but rarely will you get anywhere).
I'm sure they will do whatever they can to get in contact with frankiegirl...

Thanks MrsT, that is reassuring to know!

zippychick

Why does it look like a wind up? Sorry, i don't see it. People can be registered here and not post. That id is over a year old - many are scared of posting, but register so they can access everything - peoples profiles etc?

Thats a good idea about the email addys - let us know if there is any response

Frankiegirl is a real person on here and has a posting history. Her posts also back up her marriage split etc.

I see MrsT has posted saying the team know - so I won't contact them - is that ok? Thanks for confirming they know

it is worrying though. Just feel useless

tandraig

frankiegirl hasnt replied so far. I would have emailed the team but felt it was better coming from people who werent such newbies as me!

Kimberley

tandraig wrote: »

frankiegirl hasnt replied so far. I would have emailed the team but felt it was better coming from people who werent such newbies as me!

You have as much right as anybody no matter the amount of post count. Post #84 if genuine had just as much right as any of us even with one post but as you will get to know you get tons of wind ups on the forums and it is hard to know who to trust.

Stephb1986_2

I hope she's ok, Please frankiegirl if you are ok please let us know.

Steph xx

lillybree

I have only just looked back to see if there were any posts from FRANKIEGIRL

I can promise you I am not Frankie girl. I had not posted on the site before because I never felt I needed to. BUT when I read FrankieGirls post, just like others I felt I had to do something.
I contacted the help desk and this was the reply that I got from them:

Hi Jane,

Thanks for bringing this to our attention, I’ve spoken to Martin about it and we’ll be doing what we can to help.

Thanks again.

Kind Regards,

Kate

Help Team

MoneySavingExpert.com


IT HAS UPSET ME THAT PEOPLE ARE THINKING I AM A HOAXER WHEN ALL I WANTED TO DO WAS TRY TO HELP FRANKIEGIRL