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Bad internet connection :(

124

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    hemophobic wrote: »
    I am going to do that ringwires thing on all sockets tommorow while stepdad is at work. Hope there is no risk of electrocution lol. I need to find out which is the master socket aswell.
    You can't get a shock disconnecting the ring wire because when you take the faceplate off the master the wires are not connected to anything other than your (now dead) phones. It is only necessary to do it at the master socket because with filters in it doesn't connect to anything at the extension end.

    Hopefully your master looks like this..
    image012.jpg
  • The router isn't plugged into the master socket, I have been on google and apparantly the master is usually the one in the hallway which I suspect is correct.

    We don't have any new electrical things, I really don't know what it could be. I'm just going to go around unplugging things tommorow and see what happens.
  • The weird thing is that it was like this, then was fine for a day or two and now back like this. We do have a timer thing in a plug socket that goes in the plug socket and then another plug for an applicance plugs into that. Then at certain times the timer automatically cuts off the electricity going to the applicance. Could this effect it?

    Sorry crap description - this is what it is http://www.amazon.co.uk/Power-Accessories-SEC0903307-Mechanical-Timer/dp/B000Q7OYVS/ref=pd_bxgy_office_text_b/275-7232639-6505665
  • hi, i am no expert but was suffering from exactly the same problems as you. my line was dropping 5 - 15 times a day, not very good when im a big Cod4 fan. A friend of mine told me to try replacing my adsl filters for NEW ones. apparently they die after a while. I did this and the problem stopped straight away. Worth a try as they are not expensive. Good luck mate.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Antything that switches things on and off can generate a spark but doing so every 10 minutes is more likely to be a thermostat of some sort I think so a fridge, freezer, or boiler pump are the most likely.

    If you are running the router off a plug in extensions then that is bad news. Especially so if it is routed past electrical items such as those mentioned. Any other plug in extensions should be filtered at the master socket end.

    In my opinion the symptoms do not suggest this is a filter failure - they either work or not - they don't fail every 10 minutes.
  • elvch01
    elvch01 Posts: 341 Forumite
    If it is practical, you could try moving the router to near the master socket in the hallway - even temporarily as a test to eliminate the extra phone wiring as a possible source of the problem
    Chris Elvin
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    If you do decide to test by moving the router to the master you will need to remove the faceplate and connect it to the inner "test" socket using a filter to get the connector to fit. Removing the faceplate disconnects all the extension wiring. If you don't do that it won't make any significant difference unless you were running on a plug in extension which are bad news.

    That noise spike is so huge it may still screw up your connection even with no internal wiring at all so your plan to switch stuff off is good. Don't forget to reconnect any fridges though or you'll be wondering why there is a bad smell in a week or two.
  • I am pretty sure its not the phone wiring, I just used the test socket to do a quiet line test and it was silent. But I might aswell give it a go =[

    One thing, what am I going to do if I find out it is a fridge/freezeR>?
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    If you get audible noise on a phone line it shows there is a problem. If not it doesn't show anything at all.

    The problem you have is electrical noise which is very short term (note the drop in margin and short rime it takes to resync and recover on your graph) You'd have to be listening at the precise moment there was a problem and even then you may hear nothing at all as it is going to be electrical noise picked up by the ringwire at frequencies way way above anything you can hear.

    > One thing, what am I going to do if I find out it is a fridge/freezeR>?

    Get it fixed, buy a new one, or put up with the problem. It may be that you can stop it screwing up your ADSL by ensuring there is no ringwire.
  • look like I will have to un plug things and see what happens. I've taken out the extra wire apart from 2 and 5 according to that guide you linked to me. I've done this in all the phone sockets we use and it hasnt made a difference.
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