Ban Use of word Unlimited

DarkConvict

phillh79 wrote: »

So you would prefer to be without your internet/phone for the remainder of the month?

Virgin do seem to cap my internet quite often but i live in a house with 6 people who all do a lot of downloading.

It does get fustrating at peak times but i knew unlimited actually meant subject to fair usage so i can't complain against virgin for that but they should never have advertised it as Unlimited.

I would, but everyone has there own opinion on the matter. I never use up my allowances aside from internet downloading of which virgin just caps the speed anyway. There was one internet issue on a mobile contract that was missold but that isn't really relevant due to been missold.

Cap speeds, is fine within reason for internet access. But for unlimited minutes/texts i would not be happy for using to many. For the small number of people that exceed these limits the operator should contact them asking if they wish to continue and if so clear state the charges.

On your 3000th text or as near to it as they can get, i would like to recieve a message where as you are told you have used your allowence and if you wish to continue your following texts with cost £0.xx pence. Reply with yes or no.
This way we have a choice and greater control in my opinion anyway.

Unexpected charges only infuriate customers, and then things only seem to get worse for them when they contact customer services and get canned responses.

Oh and DarkConvict, Thats why they have a system to check it for yourself, Why should networks have to do everything for customers? Too many lazy and ignorant people who own mobile phones expect it all done for them.

You do raise a valid point that we can check ourselves, although my talks with virgin and vodafone weren't fantastic. Vodafone state there information is delayed so they cannot disable your internet if you exceed your allowance and that you should use features on your own phone to measure data packet usage. I don't think its that easy to keep checking on a phone.
And virgins policy is monitor it yourself, they recommend a trail program that customers have to buy themselves. I don't know if virgin have improved but they have upped the limits and lowered the speed caps so it doesn't hit me as much any more and does seem fairer. My next door neighbour however had enough and moved to the 50MB package where there are no restrictions due to a 1:1 or near enough contention ratio.

croft08

sporedude wrote: »

Or how about you wipe your own bottom and keep ontop of it yourself? Its perfectly okay to use the word unlimited, It takes just two mins to read the T +C's to see what limits there are. Your petition = Waste of time.

Oh and DarkConvict, Thats why they have a system to check it for yourself, Why should networks have to do everything for customers? Too many lazy and ignorant people who own mobile phones expect it all done for them. :rolleyes:

I'm sorry but I completely disagree with you. You can not change the meaning of a word.

********************************
un⋅lim⋅it⋅ed  [uhn-lim-i-tid]
–adjective
1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional
************************************888

DarkConvict

croft08 wrote: »

************************************
3. without any qualification or exception; unconditional
************************************888

I like that part, unconditional. But terms and conditions do apply.

MarkLS12

sporedude wrote: »

Why should networks have to do everything for customers? Too many lazy and ignorant people who own mobile phones expect it all done for them. :rolleyes:

Nobody is asking for them to do everything, just not to use misleading words.

croft08

DarkConvict wrote: »

I like that part, unconditional. But terms and conditions do apply.

Yeh of course terms and conditions still apply, we all like to protect oneself. I pulled it out of a dictionary as thats where we all know meanings of words from.
When i say 'do you want water' it doesn't mean 'do you want beer'. I would prefer the latter tho

beautyqueen88

is anyone actually naive enough to believe it's actually 'unlimited' though?

i know its annoying but i take everything i see on tv with a pinch of salt, i just ignore it to be honest. i deffinitly wouldn't waste my time signing a petition about it. There are loads of equally irritating things these days we'd be here all night starting random petitions.

i'd rather just use my own common sense. if it sounds too good to be true, it usually is.

before_hollywood

ok so if your isp told you what your download limit was, how in the name of all thats holy would you monitor it?

would you download some data counter software and actually use it?

i have a blackberry, which condenses data, i am on a special tarriff just for blackberry owners, 200mb of compressed data per month, equal to about 1.2gb, these are advertised as unlimited subject to fair useage policies. typically fair useage policies for pda's are 500mb-700mb

anyone that uses 200mb of compressed data on a blackberry has more deep routed problems to worry about than their phone bill, as this is blackberry consumer, not blackberry business which has a totally different intended purpose

croft08

beautyqueen88 wrote: »

is anyone actually naive enough to believe it's actually 'unlimited' though?

i know its annoying but i take everything i see on tv with a pinch of salt, i just ignore it to be honest. i deffinitly wouldn't waste my time signing a petition about it. There are loads of equally irritating things these days we'd be here all night starting random petitions.

i'd rather just use my own common sense. if it sounds too good to be true, it usually is.

I personally didn't start the petition. I just found it after getting rather annoyed while looking for a new contract and having to fish through the t&c's to find what the actual data amount was.

Yeh we should all read the t&c because sometimes they do have hidden things.

But using a word thats not true is wrong.

What about my company x
*Unlimited money for you and back massages for you and your friends and lots a women and beer.*

£1 after you send me £1million,
back massages cost £100 extra,
Women is not guaranteed
and beer is a 50p discount coupon towards the purchase.

See my point.

Cleadon_PiC

If it says unlimited then it should be without limit

If a fair usage policy operates then that is a limit and it should not be advertised as *unlimited* - simples.

intranix

BT were first to change the definition of unlimited in the technological world, when their "BT anytime" dialup internet service was used... all of the time. It was advertised as unlimited. They then brought in their fair use policies, then changed the unlimited times to off peak, then crippled the speed (lol), then eventually ditched it.

Broadband became popular, and the use of "unlimited*" became standard. It's a complete joke!