3 is the cheapest, but is it best

aandyy

not sure if that is the right smilly for this site, at least I don't feel so alone now !!


http://www.3g.co.uk/3GForum/forumdisplay.php?s=7eae94d401cec30e0e8d7a20b483c234&forumid=166

VERY Interesting !!

aandyy

BBC Watchdog

http://www.bbc.co.uk/watchdog/reports/consumer16.shtml

System

Bob Philips,

Bob you say sometimes people expect too much from them and that the service is cheap but the thing is they are selling us these contacts claiming that the service is fine and that coverage for voice calls is about the same as any other network and that it's backed up by o2 if it fails... No matter how cheap they are if they say they are going to provide a service they should be doing it because it is missleading potential customers into buying. Plus it seems you are extremely lucky with the network in that area Damn lucky is what I say because the people I know on 3g have severe problems with just basic voice calls or even getting reception so where the hell does o2 come in then because it doesnt help.

3g are putting on all these swanky advertisements on tv making it look sooo glamorous no clue of any substandard network there. It'd deceit in my book... the service is dreadfull and often completely unusable

If you have a look into this you would see that 3G only (at the moment) cover just over 70% of the uk, 98% with roaming O2. If it does not cover your area, dont get one. Stay with whoever you are with...........

It's no good getting one, then moaning that "there is no coverage" It is well known that 3G is not covering the whole of the UK at the moment. In all fairness they have never claimed to. 3G works in cells, unlike 2G. The more users using those cells the less change of using the 3G. Just go to 2G then, thats what you were using before.

I have NEVER had a dropped call using 2G. Only if I use 3G, which is normally because too many users are in the cell. Commonly in London on a Saturday afternoon downloading footy highlights.

Just like anyone would look into boradband, "Oh I will get broadband" even though it does not work where I live, it's ok I can moan about it after................

aandyy

Bob, you said

If you have a look into this you would see that 3G only (at the moment) cover just over 70% of the uk, 98% with roaming O2. If it does not cover your area, dont get one. Stay with whoever you are with...........


Even when we have a full 3g signal we still get droped calls.

The 'moaning' as you like to put it , along with I suggest 1000's of other 3 users, see this link....

http://www.3g.co.uk/3GForum/forumdisplay.php?s=&forumid=8

starts when the fones try to roam from a 3g or 2g signal area or visa versa,result droped calls, for alot of people, on some fone you cannot select just 2g. I.E The infamous NEC 606.....
Selecting just 2g would be great then we wouldn't have to use the pooie 3g signal(even though full were I am), I still get droped calls here, after 3 replacement handsets.

System

Andy,

I am a member of that forum aswell. Alot of that are people not happy with the handsets, battery life, size, etc. That is not the service providers fault, as mentioned many times on 3g.co.uk it is the manufacturer, Motorola, NEC, Nokia etc.

Unable to select just 2G, again the manufacturer, NEC.

Not the service provider.

Dropped calls, from searching between 2 & 3G? again the manufacturer, if the phone cant do that it is a manufacturer problem,,,,,,,,,,,,,not the service provider.

Call centre in India? When was the last time you called your bank? HSBC, BT, British Airways, Prudential etc.. There are ALOT more companies with call centres in India than people think. If people have a problem with companies with call centre's in India, they will have a big shock soon.....

When I got my first one it was a 606, I selected locked 3G, the reception was ALOT better and never dropped, as it was not able to look for a 2G because I did not allow it to.

I just think 3 are being given a hard time for no reason, there are far worse service providers out there, I have been with most of them as have alot of others.........

astra46

Are 3 masts Hutchison?

Have a look here:- https://www.sitefinder.radio.gov.uk Theres quite a few Hutchison masts where i live.

What new phones are coming out on 3? I might consider joining them. O2 has good coverage where i live better than Orange.

System

I believe they were, now they have to have their own masts.

Shawz

I was looking at switching to 3 but after reading the comments here and here:
http://www.mobile-phone-reviews.co.uk/mobile-networks/3-mobile-network.html

It looks like I will be staying with O2. Shame really because they could have cut my phone bill in half.

Does anyone know of any other sites on the web where people can post opinions on Telecom providers. ???

System

I had a very bad experience on 3, but it worked out very well for me. My wife moved to 3, I decided to follow suit. As an orange user, was very nearly persuaded by orange to stay because client retentions offered me sAME deal as 3 (bar 3 months at £12.50), and an upgrade. however, thought the 3 phones were cooler, and so decided to move.

Bad move. Cant stand low battery time, cant stand being dropped off calls, cant stand phone being turned off without you asking. also bulky, and not user friendly (NEC 616). Decided to go back to orange. Phoned to see if deal still open - it was. Back now on orange with 3 prices! Cool.

Lessons

1. If you say you want to leave orange, if you get through to client retentions, you generally can persuade them to match any deal you have been offered. They even have a new plan to match 3 now - called special talk 500 or something.

2. You can also get an upgrade if you say you are going to leave if you dont get an upgrade. Your success will depend on your previous level of expenditure.

If you dont ask, you dont get...

Amanda_Wills

I've just sent off a detailed complaint to Otelo.

Feeling a lot happier