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3 is the cheapest, but is it best

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  • KTF
    KTF Posts: 4,848 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Amazingwoo: Out of interest did you port a number over to 3 or use the one they issued you with?
  • For the first time I got the feeling (lasted only minutes) that 3 is a people's network. The guy started to talk in Hindi (one Indian language) I recorded the whole conversation. It was great fun, however they did not offer me a good deal.
    Bank accounts
    Santander : 17 year relationship, 0 problems to date.
  • loulou123
    loulou123 Posts: 1,183 Forumite
    Amazingwoo wrote: »

    I have emailed Executive Services informing them of the problems and due to their awful service I wish to be released from my contract now (early) and without penalty. They say they'll "Investigate and get back to you within 10 business days". I shan't hold my breath.

    I complained to same place and got same reply, todays the 5th business day and no word from 3 yet! Will let you no if they get back to me.

    My SE does the exact same things (ive got W910i) so dont no if its a possibility but maybe its something to do with the phone and service combined? As i have borrowed a Nokia N73, put my sim card in and the service and network reception is nearly 100% better than in my SE.
  • Spikey_2
    Spikey_2 Posts: 14,119 Forumite
    Spikey wrote: »
    Hi Guys,

    Need your opinion....on a 3 retention deal...... contract expires on 16th October 2009.

    I've been offered -

    A Sony C903.
    Unlimited text,
    Unlimited net,
    1100 xnet minutes,
    300 3-3 mins
    free voicemail,
    skype etc etc

    for £24.50 Inc Vat.

    18 month contract.

    what do you guys think?

    1. accept?
    2. cancel & get PAC code
    3. cancel get code and rethink?
    4. cancel get code and ring back or wait for them to ring back with better offer?

    Thanks.

    direct replies on here or by PM appreciated.

    Thanks

    Spikeyseparator.gif

    ps... are there any other great offers from the other networks that anyone knows of? Thanks


    still looking ............. help !!!!!!!!!!!!!!
    Use your judgement, and above all, be honest with yourself. :)
    I walk with the world & the world walks with me!
    I don't make bad choices!!! Other people just fail to see my GENIUS !!!! :D
  • KTF
    KTF Posts: 4,848 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    That deal on the 3 website is currently £30 so I guess its a good deal if you need that many minutes a month..
  • Spikey_2
    Spikey_2 Posts: 14,119 Forumite
    KTF wrote: »
    That deal on the 3 website is currently £30 so I guess its a good deal if you need that many minutes a month..


    just don't like the phone
    Use your judgement, and above all, be honest with yourself. :)
    I walk with the world & the world walks with me!
    I don't make bad choices!!! Other people just fail to see my GENIUS !!!! :D
  • Mojo29
    Mojo29 Posts: 40 Forumite
    Heard really bad things about '3 Mobile' in terms of signal availaibilty. Does anyone know what it's like in Bristol & Birmingham? I also do a lot of travelling by train between the two and with o2 have an almost constant connection with no slippage - when I was on TMobile I could never get a signal, even when stopped at Cheltenham!
  • tizhimi
    tizhimi Posts: 457 Forumite
    I love 3, its great, the signal seems pretty normal these days - it was patchy 4 years ago when I moved to 3 but its great now anywhere I use my phone. In terms of the dongle, I get annoyed using it on the train 'cos of tunnels etc and it cuts out, but tunnels aside it seems fine these days
    I run an event management company, I put on events, I go to events, if I don't know anything about events - its not worth knowing!
    :j:j:jNegotiate, Negotiate, and Negotiate again.:j:j:j
  • caela_2
    caela_2 Posts: 392 Forumite
    Part of the Furniture Combo Breaker
    robt wrote: »
    So basically you refuse to pay your bill, they send it to a debt collector? Seems fair enough to me.

    I trust Orange also charge a fee for not paying by direct debit? :rolleyes:

    Oh, ok, sorry I'll just pay what I don't owe... I didn't pay the bill because I didn't owe it. I queried their admin charge, they were unable to justify it as ofcom specifies they must, lied to me and would not waive all of £12 for a customer that had been with them for like 6 years... that is why 3 are crap. Also, their lady in head office literally started shouting at me. They tried to avoid any written response and NEVER explained the admin charge. They must say what it is for, not simply for not paying by direct debit. HOW does that cost them £3? If it is because it is a FINE for not paying by their preferred method, they have listed it incorrectly as a FEE for administration.

    I can cancel my orange account whenever I want because it's a one month contract, so if orange give me poor customer service, which I have not yet experienced, I will leave. Simple. Told 3 that by lieing to me about the admin charges (which they were doing, read original post), they were breaking the original terms of the contract and I was leaving. Nope, aparently 3 are under their own juristiction, free to do whatever they want. Well, that's why I left.
  • RRS
    RRS Posts: 43 Forumite
    Part of the Furniture Combo Breaker
    tizhimi wrote: »
    I love 3, its great, the signal seems pretty normal these days - it was patchy 4 years ago when I moved to 3 but its great now anywhere I use my phone. In terms of the dongle, I get annoyed using it on the train 'cos of tunnels etc and it cuts out, but tunnels aside it seems fine these days

    If you think they are good, try leaving them. They will forget your faithful custom within a moment and start playing silly game. I was with them for well over five years and they lied to me decieved me into another two years contract when all I wanted was to finish my contract with them which was nearing its end any way. Bunch of liers who get away with murder.
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