3 is the cheapest, but is it best

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Comments

  • gromituk
    gromituk Posts: 3,087 Forumite
    Why don't you ring them and ask? I would imagine that they would be happy to change your contract, so long as it costs as much or more than your current one.
    Time is an illusion - lunch time doubly so.
  • jamiesd
    jamiesd Posts: 139 Forumite
    gromituk wrote: »
    Why don't you ring them and ask? I would imagine that they would be happy to change your contract, so long as it costs as much or more than your current one.


    Cheers, i phoned and got my allowance changed for an extra 5 quid per month, should cover me ok.
  • digitaltoast
    digitaltoast Posts: 403 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Well, I pushed and pushed. Their bottom line is
    Nokia 6500 and a 300mins or texts mix with a 15 month contract, for 15 quid a month. He kept on and on about how good the 6500 was for battery life, but every review I read said it sucked.

    Should I push for a different phone? Thing is, my phone works (sort of!)
  • surrey_jim
    surrey_jim Posts: 96 Forumite
    Handset:
    Sony Ericsson K610i
    Most commonly used location:
    Brighton/Haywards Heath/Crawley/Gatwick
    Ease and reliability and connection:
    good signal all round - sometimes problems with the 3g network
    Any other problems:
    on third phone in 18mth contract due phone freezing, 3 customer service centre is very unhelpful and have been left without phone before (got a standby one now)
    Overall service and rating (out of 10):

    6
  • Further to my post 980, and subsequent discussions, I emailed the CEO of 3 very courteously acknowledging the benefits of the deal but that my wife had been promised a replacement at an earlier time than the contracted expiry date.
    My wife then received a call stating that she shouldn't have been given that promise but as it had been made it would be honoured.
    She was then sent a new Sony Ericsson K660. I don't know what it is compared to her roiginal Nokia 6288, but at least she now has a working phone. Result.
  • Both my 3 mobile and 3 mobile internet are great. Very happy.
  • DogDave
    DogDave Posts: 46 Forumite
    Handset: Sony Ericsson k770i

    Most commonly used location:
    Sheffield

    Ease and reliability and connection:
    Where I live - dire connection, awful signal, 3G internet services rarely available. Improves slightly in other parts of the city.

    Any other problems:
    Disgracefully poor customer service, all run by the ubiquitous India based script reading CS agents. For example, to complain I wrote to their customer services department in Glasgow, only to recieve a phone call from India a week later!

    Overall service and rating (out of 10):
    2/10 - price is the only good thing.
  • ThinkingOfLinking
    ThinkingOfLinking Posts: 11,828 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Ihave the Sony Ericsson C902 and I mainly use it in the middle of Liverpool. It does not work at work though...
  • Can i ask a really dumb question?
    I am no longer under contract with orange (I had an 18mth contract), do i still need to give them 30 days notice as i want to go from contract to pay as you go due to a change in financial contraints? Sorry if this is an obvious question - would appreciate any1's input.
  • Sui_Generis
    Sui_Generis Posts: 1,177 Forumite
    Part of the Furniture Combo Breaker
    Why not phone and ask them? To end a contract its usually the 30 notice but if you're staying but then they accept less.
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